Passenger Safety Flashcards

When should passengers be required to wear seatbelts on a coach?

Answer: At all times when seatbelts are fitted, as required by law

If a coach is fitted with seatbelts, passengers must wear them at all times while the vehicle is in motion.

You are driving a single-deck service bus and notice a passenger standing near the exit door while the bus is moving. What should you do?

Answer: Make a PA announcement asking them to hold on and stand behind the yellow line

You should ask the passenger to stand safely and hold on, as standing near the exit door while the bus is in motion is dangerous.

What is the maximum number of standing passengers allowed on a bus?

Answer: It depends on the vehicle's type approval and plating certificate

The maximum number of standing passengers is specified on the vehicle's type approval/plating certificate and varies between vehicles.

A parent boards your bus with a young child in a pushchair. What should you advise them?

Answer: The pushchair can remain unfolded in the wheelchair space if no wheelchair user needs it, with brakes applied

Pushchairs can remain in the wheelchair space with brakes applied, but wheelchair users take priority for that space.

What is your responsibility regarding passenger safety when approaching and departing from bus stops?

Answer: You must check mirrors, allow passengers to be seated or holding on before moving off, and ensure the doors are fully closed

You must perform thorough checks including all mirrors and ensure passengers are safe before moving off from a stop.

You are driving a school bus service. A child runs into the road after alighting. Who is responsible?

Answer: You share responsibility and should have waited until the child was safely on the pavement before moving off

As the driver, you have a duty of care to wait until alighting passengers, especially children, are safely clear of the vehicle before moving off.