Emergency Procedures on Coaches Flashcards
6 cards from real PCV practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Emergency Procedures on Coaches flashcards as text
What information should be included in a post-incident report for a serious passenger injury on a coach?
Answer: Time, location, description of incident, passengers involved, injuries described, witnesses, first aid given, emergency services called, and CCTV preservation status
A comprehensive incident report includes: time and exact location, full description of what happened, details of all passengers involved, description of injuries, witness details, first aid administered, emergency services called and their response time, and confirmation of CCTV preservation.
What is the legal requirement for PCV operators regarding serious accidents involving their vehicles?
Answer: Serious accidents must be reported to the Traffic Commissioner and may need to be reported to DVSA — the operator's licence conditions may require notification
PSV operators have obligations to report serious accidents to the Traffic Commissioner as part of their licence conditions. Some accidents must also be notified to DVSA. Failure to report can be taken as evidence of poor governance at any subsequent public inquiry.
What should a PCV driver do if their vehicle catches fire at a fuel stop?
Answer: Stop refuelling immediately, switch off the engine, activate the fire extinguisher if safe, call 999, and evacuate all passengers to a safe distance
Fire at a fuel stop is extremely dangerous due to the proximity of flammable fuel. Stop refuelling, switch off the engine, call 999, use the fire extinguisher only if safe (not on a fuel-fed fire), and evacuate passengers at least 15 metres away from the vehicle.
What does a PCV driver's duty of care require when driving at night with vulnerable passengers?
Answer: Drive more slowly and carefully, ensure interior lighting is adequate, assist passengers at stops, be alert for pedestrians who are difficult to see, and ensure no passenger is left in an unsafe situation at their stop
Night driving increases risk for vulnerable passengers. The driver should adapt their driving to conditions, ensure good interior lighting, take extra care at stops (passengers less visible to other traffic), and ensure vulnerable passengers are safely away from the vehicle before moving.
What is 'incident aftercare' and why is it important for PCV drivers?
Answer: Support provided to drivers who have experienced a traumatic incident — important because trauma affects safe driving performance and driver wellbeing
Incident aftercare covers the welfare support available to drivers after traumatic events (accidents, violent incidents, passenger deaths). Trauma can affect concentration, reaction time, and mental health. Operators should provide support and should not pressure drivers to work before they are fit to do so.
What procedure should a PCV driver follow if a passenger discloses abuse during a journey?
Answer: Listen calmly without judgment, do not promise to keep it secret, report to your operator and follow safeguarding procedures — safeguarding is everyone's responsibility
Safeguarding disclosures must be handled carefully: listen calmly, do not promise confidentiality, and report to the operator who has safeguarding procedures. PCV drivers may be among the first trusted adults a vulnerable person discloses to. Confidentiality cannot be promised in safeguarding situations.