Sam, a medical student, is spending time in the emergency room. Sam receives a call from Lola, another medical student, on another ward, asking if he can view the records of a patient who is now being treated in the emergency room. Lola says she wants to know how the patient is because he is a friend of hers.
Which of the following reactions by Sam is most suitable in this circumstance? Each of the following responses would be delivered nicely, it is assumed. To get further information, it would probably be best to chat with the doctor who is seeing your friend.