Job Responsibilities and Skills Flashcards
7 cards from real TSO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Job Responsibilities and Skills flashcards as text
Which physical ability is essential for TSOs performing their daily duties?
Answer: Ability to lift and carry items up to 70 pounds
TSOs must regularly handle baggage and equipment, requiring the ability to lift and carry up to approximately 70 pounds.
What is the purpose of Behavioral Detection Officers (BDOs) within TSA screening operations?
Answer: To identify potentially high-risk individuals through observable behavioral indicators
BDOs use behavior detection techniques to identify passengers displaying indicators of stress, fear, or deception that may suggest a security threat.
A passenger claims a medical device implant will trigger the metal detector. A TSO should:
Answer: Conduct alternative screening such as Advanced Imaging Technology or pat-down
Passengers with medical implants receive alternative screening methods that do not require removal of the device.
Which of the following best describes the 3-1-1 liquids rule for carry-on bags?
Answer: Liquids up to 3.4 oz in 1 quart-sized bag, 1 bag per passenger
The TSA 3-1-1 rule allows containers of 3.4 oz (100ml) or less in one quart-sized clear bag, one bag per passenger.
When does a TSO have authority to deny a passenger entry through a security checkpoint?
Answer: When a passenger refuses to comply with lawful screening procedures
TSOs may deny entry when passengers refuse lawful, required screening procedures, not based on personal suspicion or ticket type.
Which communication skill is MOST important for a TSO when interacting with a non-English-speaking passenger?
Answer: Using clear visual gestures, simple language, and available translation resources
TSOs should use non-verbal communication and available language assistance resources to effectively screen all passengers.
A TSO who witnesses a coworker accepting money from a passenger in exchange for expedited screening should:
Answer: Report the incident to a supervisor or through TSA's reporting channels immediately
Bribery and corruption must be reported immediately through proper channels; ignoring or participating is a serious violation.