TSI Motivational Techniques & Coaching 3

Question 1

Adams' equity theory predicts that an employee who believes coworkers are paid more for the same work will most likely:

Accepted Answer

Reduce effort or seek to restore fairness

Answer

Perceived inequity motivates people to restore balance, often by reducing effort or demanding change.

Question 2

Which goal best meets SMART criteria for a commercial driver coaching plan?

Accepted Answer

Reduce hard-braking events by 25% within 60 days

Answer

This goal is specific, measurable, achievable, relevant, and time-bound.

Question 3

McGregor's Theory Y manager assumes that employees:

Accepted Answer

Can be self-directed and seek responsibility

Answer

Theory Y assumes workers are naturally motivated and capable of self-direction.

Question 4

A safety incentive program that rewards only zero reported injuries is criticized mainly because it can:

Accepted Answer

Discourage employees from reporting injuries and near misses

Answer

Outcome-only incentives can lead to underreporting, hiding true safety problems.

Question 5

In the situational leadership model, a new employee with high enthusiasm but low skill needs which style?

Accepted Answer

Directing

Answer

Low-competence, high-commitment followers need a directing style with clear instruction and close supervision.

TSI - Transportation Security Institute Certification Practice Test