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TruckDisp Fleet Performance Metrics and KPIs Flashcards

7 cards from real Truck Dispatcher practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A dispatcher notices the fleet's empty miles percentage has climbed to 28%. What does this metric indicate?

    Answer: Trucks are running without cargo 28% of total miles driven

    Empty miles percentage measures the proportion of total miles driven without a paying load, directly impacting revenue per mile.

  2. Which KPI best measures how efficiently a fleet uses its available truck capacity on a per-load basis?

    Answer: Load factor (payload utilization)

    Load factor, or payload utilization, compares actual weight or volume hauled to the truck's maximum capacity for each load.

  3. A fleet's revenue per truck per week dropped from $4,200 to $3,600. Which factor would a dispatcher investigate FIRST?

    Answer: Increased dwell time at shipper and receiver locations

    Increased dwell time means trucks sit idle longer at facilities, reducing billable miles and revenue per truck per week.

  4. What does a Driver Vehicle Inspection Report (DVIR) completion rate KPI help a dispatcher monitor?

    Answer: Compliance with pre-trip and post-trip inspection requirements

    DVIR completion rate tracks whether drivers are completing mandatory pre-trip and post-trip inspections as required by FMCSA regulations.

  5. How is the 'fleet utilization rate' typically calculated?

    Answer: Trucks with active loads divided by total available trucks times 100

    Fleet utilization rate is calculated by dividing the number of trucks actively hauling loads by the total number of available trucks, expressed as a percentage.

  6. A carrier's CSA (Compliance, Safety, Accountability) score has increased sharply. What impact does this have on dispatcher operations?

    Answer: The fleet may face increased roadside inspections and potential shipper restrictions

    A high CSA score signals safety deficiencies to regulators and shippers, leading to more roadside inspections and some shippers refusing to use that carrier.

  7. Which metric would a dispatcher use to evaluate the financial cost of vehicle breakdowns on the fleet?

    Answer: Maintenance cost per mile

    Maintenance cost per mile tracks total repair and upkeep expenses divided by miles driven, revealing the true cost impact of breakdowns and preventive maintenance.