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TruckDisp Cargo Claims and Carrier Liability Flashcards

7 cards from real Truck Dispatcher practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. How long does a carrier have to pay, deny, or make a settlement offer on a cargo claim under federal regulations?

    Answer: 180 days

    Federal regulations require carriers to pay, deny, or offer settlement on a cargo claim within 120 days of receipt.

  2. A shipper wants to declare a value of $100,000 on a shipment. What additional step is typically required?

    Answer: Paying an excess valuation charge to the carrier

    To declare a higher cargo value, the shipper must pay an excess valuation charge to the carrier, which increases the carrier's liability limit accordingly.

  3. What is the significance of the phrase 'said to contain' on a bill of lading?

    Answer: It indicates the carrier did not verify the contents and limits their liability accordingly

    'Said to contain' means the carrier accepted the shipper's description without verifying contents, reducing the carrier's liability for content discrepancies.

  4. A reefer unit malfunctions during transit, causing $50,000 worth of frozen food to thaw and spoil. Who is liable?

    Answer: The carrier, because maintaining the reefer unit is their responsibility

    The carrier is responsible for maintaining equipment in proper working order; a reefer malfunction during transit makes the carrier liable for resulting spoilage.

  5. What documentation is essential to support a high-value cargo claim?

    Answer: Commercial invoice, BOL, delivery receipt with exceptions, and photos of damage

    A complete cargo claim requires the commercial invoice proving value, BOL as the contract, delivery receipt showing exceptions, and photographic evidence of damage.

  6. What does 'mitigation of damages' require of a shipper or consignee after discovering cargo damage?

    Answer: They must take reasonable steps to prevent further loss or damage to the goods

    The duty to mitigate requires that parties take reasonable actions to prevent additional loss once damage is discovered, such as refrigerating perishables or covering exposed goods.

  7. A carrier delivers goods under a 'clean' bill of lading but the shipper later claims the cargo was already damaged before pickup. What does the clean BOL indicate?

    Answer: The carrier accepted the goods without noting any visible damage at the time of pickup

    A clean bill of lading means the carrier accepted the goods without noting any visible defects or damage at the time of pickup.