Practice Test GeeksTruck Dispatcher Practice Test
← All Truck Dispatcher Flashcard Decks

Technology Skills Flashcards

7 cards from real Truck Dispatcher practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Technology Skills flashcards as text

  1. Which cybersecurity best practice is MOST important for a dispatcher accessing TMS software remotely?

    Answer: Enabling multi-factor authentication (MFA) on the TMS login

    Multi-factor authentication adds a second verification layer beyond a password, significantly reducing the risk of unauthorized TMS access.

  2. What is the advantage of using predictive analytics in a TMS for a truck dispatcher?

    Answer: It forecasts delays, capacity needs, and maintenance issues before they occur

    Predictive analytics uses historical and real-time data to anticipate problems like traffic delays, driver availability gaps, or equipment failures before they impact operations.

  3. A shipper sends a load tender via EDI 204. What does a dispatcher need to do with this transaction?

    Answer: Review and accept or decline the shipment request in the TMS

    EDI 204 is the Motor Carrier Load Tender transaction; dispatchers review it in the TMS and respond with an EDI 990 to accept or decline the load.

  4. Which tool would a dispatcher use to calculate the estimated cost of a haul including fuel, tolls, and driver pay before accepting a load?

    Answer: Load profitability calculator or rate analysis tool

    A load profitability calculator combines fuel cost, tolls, driver pay, and other variable costs to determine whether a load's rate yields an acceptable margin.

  5. When a TMS sends an EDI 214 transaction to a customer, what information does it contain?

    Answer: Shipment status updates at key milestones like pickup and delivery

    EDI 214 is the Motor Carrier Shipment Status Message, automatically notifying customers of pickup, in-transit, and delivery events.

  6. A dispatcher wants to identify which drivers have the highest idle time based on telematics data. Which report type provides this?

    Answer: Driver behavior or engine diagnostics report

    Telematics-based driver behavior reports capture engine data including idle time, hard braking, and excessive speed to support coaching and fuel savings.

  7. What is the role of a digital freight broker platform (such as Convoy or Uber Freight) in a dispatcher's technology toolkit?

    Answer: Providing an additional channel to source spot freight or capacity instantly

    Digital freight broker platforms give dispatchers instant access to spot market loads or additional capacity, complementing their existing TMS and customer relationships.