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TREC Complaint and Enforcement Process Flashcards

6 cards from real TREC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 TREC Complaint and Enforcement Process flashcards as text

  1. Who may file a complaint against a Texas real estate licensee with TREC?

    Answer: Any member of the public or another licensee

    TREC accepts complaints from any member of the public, other licensees, or other parties who have knowledge of a potential violation.

  2. After a complaint is filed with TREC, what is the first step in the investigation process?

    Answer: TREC staff review the complaint to determine if it alleges a violation within TREC's jurisdiction

    TREC staff first determine whether the complaint alleges a violation of the License Act or TREC rules before proceeding to full investigation.

  3. What is an 'agreed order' in the TREC disciplinary process?

    Answer: A negotiated resolution between TREC and the licensee that does not require a full hearing

    An agreed order is a settlement negotiated between TREC's enforcement staff and the licensee, resolving the disciplinary matter without a formal hearing.

  4. Which of the following violations could result in TREC revoking a real estate license?

    Answer: Misrepresentation, fraud, or misappropriation of client funds

    Serious violations such as fraud, misrepresentation, or conversion of client funds are grounds for license revocation under the Texas Real Estate License Act.

  5. A licensee who receives a TREC complaint notice must respond:

    Answer: Within the time specified in the notice, typically in writing

    TREC requires a written response from the licensee within the timeframe specified in the complaint notice, which is generally a set number of days.

  6. What is the role of TREC's Enforcement Division?

    Answer: To investigate complaints and take disciplinary action against licensees who violate the law

    TREC's Enforcement Division investigates complaints, gathers evidence, and brings disciplinary cases before the TREC Commission when violations are found.