Travel Management 2

Question 1

A group tour encounters a major flight cancellation mid-trip. What is the tour manager's FIRST priority?

Accepted Answer

Ensure all travelers are safe and informed

Answer

Passenger safety and clear communication are always the first priority during any travel disruption.

Question 2

Which document serves as the official agreement between a travel agency and a client for a package tour?

Accepted Answer

Tour contract

Answer

A tour contract is the legally binding document outlining the terms, conditions, and responsibilities for both parties.

Question 3

What is 'yield management' in the context of travel and hospitality?

Accepted Answer

Adjusting pricing based on demand and availability

Answer

Yield management is a pricing strategy that maximizes revenue by varying prices according to demand fluctuations.

Question 4

A travel manager notices that a corporate client consistently books last-minute flights at high fares. What strategy should be recommended?

Accepted Answer

Implement an advance booking policy

Answer

An advance booking policy encourages early reservations, which typically results in significantly lower airfares.

Question 5

What does 'net rate' mean when a hotel offers it to a travel agency?

Accepted Answer

The wholesale price the agency marks up before selling to clients

Answer

Net rate is the base wholesale price given to agencies, which they mark up to set their retail selling price.

Travel Practice Test