TQL - Total Quality Logistics TQL Technology and Platforms Questions and Answers — Questions and Answers
Question 1: A shipper needs to get instant LTL quotes, track multiple FTL shipments in real-time, and pay outstanding invoices in a single, consolidated platform. Which proprietary TQL technology is designed for these specific customer-facing tasks?
- TQL Carrier Dashboard
- TQL's internal TMS
- TQL TRAX (Correct answer)
- TQL Global TRAX
Correct answer: TQL TRAX
TQL TRAX is the complimentary, customer-facing web portal and mobile app designed for shippers to manage their logistics. Its features include getting instant quotes for various modes, real-time tracking, viewing load documents, and managing invoices.
Question 2: A carrier is looking for a way to secure a TQL load immediately without back-and-forth phone calls or rate negotiations. Which feature within the TQL Carrier Dashboard allows them to book a load instantly at the advertised rate?
- Rate Confirmation
- Book it Now (Correct answer)
- Load Tender
- Quote Submission
Correct answer: Book it Now
The 'Book it Now' feature on the TQL Carrier Dashboard allows pre-approved carriers to instantly book select loads at a specified rate, streamlining the process and eliminating the need for phone negotiations.
Question 3: Which of the following is a primary benefit for a carrier who enables location services through the TQL Carrier Dashboard mobile app while on a load?
- It provides the driver with turn-by-turn navigation to the destination.
- It automatically bids on future loads in the same lane.
- It significantly reduces the need for manual check calls to provide location updates. (Correct answer)
- It guarantees the carrier will receive preferred payment terms.
Correct answer: It significantly reduces the need for manual check calls to provide location updates.
The TQL Carrier Dashboard app's tracking feature provides automated location updates to TQL, which reduces the frequency of dispatch or check calls to the driver, allowing them to focus on driving.
Question 4: A carrier dispatcher has just delivered a load and needs to submit the signed Bill of Lading (BOL) and Proof of Delivery (POD) to TQL for payment processing. What is the most efficient, recommended method for submitting these documents?
- Mailing the physical copies to TQL headquarters.
- Faxing the documents to the accounting department.
- Sending an email with attachments to their Logistics Account Executive.
- Uploading the documents directly through the TQL Carrier Dashboard. (Correct answer)
Correct answer: Uploading the documents directly through the TQL Carrier Dashboard.
The TQL Carrier Dashboard and its mobile app are designed to streamline operations for carriers, including a feature to upload load documents directly. This method is the most efficient and helps accelerate the payment process.
Question 5: A customer is using TQL TRAX to manage their supply chain. In addition to tracking current shipments and tendering new loads, what other key financial management task can they perform directly within the platform?
- Negotiate carrier accessorial charges.
- Apply for a line of credit with TQL.
- View and pay invoices. (Correct answer)
- Generate carrier 1099 tax forms.
Correct answer: View and pay invoices.
TQL TRAX provides customers with several administrative capabilities, including the ability to view, manage, and pay outstanding invoices directly through the portal, streamlining their accounting processes.
Question 6: While TQL TRAX is for customers and TQL Carrier Dashboard is for carriers, TQL employees utilize a different system to manage brokerage operations. What is this internal platform, which integrates carrier data, load matching, and account management, best described as?
- A public load board interface
- A third-party CRM software
- TQL's proprietary Transportation Management System (TMS) (Correct answer)
- A customer-facing quoting engine
Correct answer: TQL's proprietary Transportation Management System (TMS)
TQL operates on a custom-built, proprietary Transportation Management System (TMS). This internal technology is the core platform used by employees to manage all aspects of the freight lifecycle, from quoting and carrier selection to in-transit monitoring and final billing.
TQL - Total Quality Logistics TQL Technology and Platforms Questions and Answers
A shipper needs to get instant LTL quotes, track multiple FTL shipments in real-time, and pay outstanding invoices in a single, consolidated platform.
Which proprietary TQL technology is designed for these specific customer-facing tasks?