Project Management for IT Flashcards
7 cards from real TOC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Management for IT flashcards as text
An IT project team is experiencing low engagement scores mid-project. According to talent optimization, the MOST effective intervention is:
Answer: Diagnosing whether the disengagement stems from management style, role fit, or team dynamics using behavioral data
Talent optimization prescribes data-driven diagnosis first — understanding whether the root cause is management, role fit, or team dynamics before choosing an intervention.
In the context of IT project governance, a 'steering committee' is PRIMARILY responsible for:
Answer: Strategic oversight, executive decision-making, and removing organizational obstacles
A steering committee provides strategic oversight, approves major decisions, and resolves issues that exceed the project manager's authority.
A TOC consultant is evaluating a team's 'behavioral fit' for a high-stakes IT transformation project. Which combination of PI factors would indicate someone well-suited for leading through ambiguity?
Answer: High Dominance and Low Formality
High Dominance drives decisive action and ownership, while Low Formality reflects comfort operating without rigid rules — both are critical for leading through ambiguity.
Which earned value metric indicates a project is delivering MORE value than the cost incurred to date?
Answer: Cost Performance Index (CPI) > 1
A CPI greater than 1 means the project is earning more value per dollar spent than planned, indicating cost efficiency.
When building a high-performing IT project team, talent optimization recommends prioritizing which factor ABOVE all others during team formation?
Answer: Behavioral diversity that complements the team's collective needs and role requirements
Talent optimization emphasizes behavioral diversity and fit as the primary driver of team performance, ensuring complementary strengths across the team.
An IT organization wants to embed talent optimization into its project management office (PMO). The BEST first action is to:
Answer: Define the target business outcomes the PMO aims to achieve, then identify people practices that support those outcomes
Talent optimization always starts with business strategy — defining desired outcomes first ensures that people practices are built to support those specific goals.
Which type of project risk involves a positive outcome that could benefit the project if it occurs?
Answer: Opportunity
In project risk management, an 'opportunity' is a positive risk — an uncertain event that, if it occurs, has a beneficial effect on one or more project objectives.