Project Management for IT Flashcards
7 cards from real TOC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Management for IT flashcards as text
A talent optimization consultant is helping redesign an IT department's hiring process. Which is the MOST scientifically valid predictor of future job performance?
Answer: Structured interviews combined with validated psychometric assessments
Research consistently shows that structured interviews paired with validated assessments (behavioral and cognitive) are the strongest predictors of job performance.
In IT project management, the 'triple constraint' (iron triangle) refers to balancing which three competing factors?
Answer: Scope, schedule, and cost
The triple constraint model holds that scope, schedule, and cost are interdependent — changing one affects the others.
An IT organization has high turnover among senior engineers. A TOC consultant's FIRST diagnostic step would be to:
Answer: Conduct an employee experience audit using engagement data and behavioral insights
Talent optimization starts with diagnosing root causes using data — engagement surveys and behavioral insights reveal why people are leaving before solutions are prescribed.
Which Agile ceremony is MOST directly aimed at continuous team improvement and aligns with talent optimization's focus on ongoing development?
Answer: Sprint Retrospective
The Sprint Retrospective focuses on what the team should start, stop, or continue doing, making it the Agile ceremony most aligned with continuous improvement and development.
A TOC consultant uses 'Job Assessment' (PI Job Assessment) before hiring for a senior IT project manager role. The PRIMARY purpose of this tool is to:
Answer: Define the behavioral requirements of the job before evaluating candidates
The PI Job Assessment captures the behavioral requirements of a role, creating a benchmark to compare candidate profiles against for fit.
During an IT project, a stakeholder requests a feature addition outside the agreed scope. This scenario is BEST managed through:
Answer: A formal change control process to evaluate impact before approval
A formal change control process ensures that scope additions are evaluated for impact on schedule, cost, and quality before being approved or rejected.
Which PI Reference Profile is MOST likely to thrive in a structured IT operations role requiring consistent process adherence and attention to detail?
Answer: Controller
The Controller Reference Profile is characterized by high Formality and methodical behavior, making it well-suited to structured IT operations roles requiring precision.