TMC Tour Operations and Package Design 2

Question 1

What is a 'Destination Management Company' (DMC)?

Accepted Answer

A local specialist company that provides expert knowledge and logistical support in a destination

Answer

A government agency that regulates tourism development policy

Answer

An online booking platform for vacation packages and hotel reservations

Answer

A firm that exclusively designs destination marketing campaigns

Question 2

In tour costing, what does 'breakage' refer to?

Accepted Answer

Services included in a tour package that travelers do not use, resulting in savings for the operator

Answer

Damage to traveler luggage or equipment during transit

Answer

The cost of replacing broken equipment or property used on tours

Answer

A financial penalty charged to operators for canceling supplier contracts

Question 3

What is a 'familiarization trip' (FAM trip) in the travel industry?

Accepted Answer

A subsidized trip offered to travel agents or media to experience a destination firsthand

Answer

A trip designed exclusively for families traveling with young children

Answer

A tour focused on researching family genealogy at the destination

Answer

A mandatory training excursion required for new tour guides

Question 4

What does 'series tours' mean in tour operations?

Accepted Answer

Regularly scheduled departures of the same itinerary throughout an entire season

Answer

Tours that follow a sequential numbering system for operational tracking

Answer

Tours that visit multiple countries in a consecutive sequence

Answer

A premium tier of tours featuring upgraded amenities and exclusive access

Question 5

What is 'yield management' as applied to tour operations?

Accepted Answer

Adjusting pricing and seat or room availability dynamically to maximize revenue based on demand

Answer

Managing the annual financial returns from tourism infrastructure investments

Answer

Calculating the agricultural yield produced by agritourism operations

Answer

Evaluating the return on investment from a tour company's marketing expenditure

Question 6

What is a 'step-on guide' in bus tour operations?

Accepted Answer

A local expert who boards the tour bus at a specific stop to provide specialized destination knowledge

Answer

A guide who operates the bus while simultaneously providing passenger commentary

Answer

A guide whose sole responsibility is helping passengers board and exit the bus safely

Answer

A training manual provided to new tour guides covering boarding procedures

Question 7

What is a 'net rate' in tour operations?

Accepted Answer

The wholesale price offered to tour operators before markup, without any commission

Answer

The total cost of a tour after all applicable taxes have been deducted

Answer

The rate exclusively available through internet booking channels

Answer

The average price calculated across multiple competing tour suppliers