TLC Emergency Procedures & First Aid 2 — Questions and Answers
Question 1: A passenger in your cab is having a diabetic emergency and is conscious but confused. What should you offer if available?
- A sugary drink or candy (Correct answer)
- A glass of water
- A salty snack
- An aspirin
Correct answer: A sugary drink or candy
Conscious diabetic patients with low blood sugar should receive a fast-acting sugar source like juice, soda, or candy.
Question 2: When calling 911 from your vehicle, what information should you provide FIRST?
- Your exact location or nearest cross streets (Correct answer)
- Your TLC license number
- The nature of the emergency
- Your vehicle plate number
Correct answer: Your exact location or nearest cross streets
Dispatchers need your location immediately so they can direct responders while you continue providing details.
Question 3: A passenger begins seizing in your vehicle. What should you NOT do?
- Restrain the person forcefully to stop the seizure (Correct answer)
- Move objects away from them to prevent injury
- Time the duration of the seizure
- Stay with them and call 911
Correct answer: Restrain the person forcefully to stop the seizure
Restraining someone during a seizure can cause injury; instead protect them from their surroundings and let the seizure run its course.
Question 4: Your passenger has a severe allergic reaction and carries an epinephrine auto-injector (EpiPen). What is your role?
- Assist them in using it if they cannot do so themselves and call 911 (Correct answer)
- Administer it yourself without their consent
- Wait and see if symptoms improve before acting
- Drive immediately to the nearest pharmacy
Correct answer: Assist them in using it if they cannot do so themselves and call 911
You may assist a patient who needs help using their own prescribed device, and emergency services must always be contacted.
Question 5: If a passenger loses consciousness and is not breathing normally, what is the correct sequence of actions?
- Call 911, begin CPR, use AED if available (Correct answer)
- Drive to the hospital, then call 911
- Wait 5 minutes to see if they recover, then call 911
- Check for a pulse for 2 minutes before doing anything
Correct answer: Call 911, begin CPR, use AED if available
The chain of survival starts with activating EMS, then CPR, and defibrillation as soon as possible.
Question 6: A passenger has a deep cut on their arm that is bleeding heavily. After calling 911, what should you do?
- Apply firm, direct pressure to the wound with a clean cloth (Correct answer)
- Apply a tourniquet immediately above the wound
- Rinse the wound with water and apply antiseptic
- Elevate the arm and do nothing else until EMS arrives
Correct answer: Apply firm, direct pressure to the wound with a clean cloth
Direct pressure is the first-line treatment for controlling bleeding before advanced interventions.
Question 7: Under TLC regulations, after any on-duty accident or medical emergency, a driver must:
- File a report with the TLC within the required timeframe (Correct answer)
- Only report if the passenger requests it
- Report only if the vehicle sustained damage
- Submit a report within 30 days
Correct answer: File a report with the TLC within the required timeframe
TLC mandates timely incident reporting for all accidents and on-duty emergencies regardless of severity.
TLC Emergency Procedures & First Aid 2
A passenger in your cab is having a diabetic emergency and is conscious but confused.
What should you offer if available?