TJHSST Communication and Collaboration 3 — Questions and Answers
Question 1: In a peer review session, a classmate's solution is creative but contains a critical logical error. How should you deliver this feedback?
- Only praise the creative aspects to avoid hurting feelings
- Point out the error privately and harshly to make an impression
- Acknowledge the creative approach, then clearly and respectfully identify the specific error with a suggestion (Correct answer)
- Tell another classmate about the error instead
Correct answer: Acknowledge the creative approach, then clearly and respectfully identify the specific error with a suggestion
Constructive feedback balances recognition of strengths with specific, actionable identification of problems.
Question 2: What does the term 'asynchronous communication' mean in a team context?
- All team members communicate at the exact same time
- Team members communicate without requiring immediate simultaneous responses, such as via email (Correct answer)
- Communication that uses only verbal channels
- A communication style exclusive to in-person meetings
Correct answer: Team members communicate without requiring immediate simultaneous responses, such as via email
Asynchronous communication does not require participants to be present simultaneously, allowing flexibility across different schedules.
Question 3: A team is preparing a presentation and one member insists their section is correct despite factual errors others have identified. What is the best approach?
- Let the error stay to avoid conflict
- Provide specific sources and evidence to the member showing the correct information (Correct answer)
- Remove that member from the presentation
- Present the error and blame that member publicly
Correct answer: Provide specific sources and evidence to the member showing the correct information
Evidence-based discussion removes personal bias from the disagreement and focuses the conversation on verifiable facts.
Question 4: Which of the following best exemplifies 'professional tone' in a written communication?
- 'Hey!! can u send me the hw lol'
- 'Dear Ms. Chen, I am writing to request the assignment details at your earliest convenience.' (Correct answer)
- 'Yo, what's the deal with this project anyway?'
- 'THIS IS URGENT – SEND INFO NOW'
Correct answer: 'Dear Ms. Chen, I am writing to request the assignment details at your earliest convenience.'
Professional tone uses proper salutations, complete sentences, and respectful language appropriate for formal contexts.
Question 5: When a team member from a different cultural background interprets silence during meetings as disagreement rather than contemplation, what should the team do?
- Ignore the misinterpretation
- Establish explicit team norms about communication styles to bridge cultural differences (Correct answer)
- Ask that member to adapt entirely to local norms
- Avoid having that member in meetings
Correct answer: Establish explicit team norms about communication styles to bridge cultural differences
Establishing shared communication norms ensures all team members understand each other's behaviors and prevents misinterpretation.
Question 6: In project management, a 'RACI chart' is used to clarify what aspect of collaboration?
- The schedule and deadlines for a project
- Roles and responsibilities (Responsible, Accountable, Consulted, Informed) for tasks (Correct answer)
- The budget allocation among team members
- The communication tools approved for use
Correct answer: Roles and responsibilities (Responsible, Accountable, Consulted, Informed) for tasks
A RACI chart maps each task to specific team roles, preventing duplication of effort and ensuring accountability.
Question 7: Which behavior demonstrates psychological safety within a team?
- Team members only speak when certain their answer is perfect
- Members feel comfortable raising concerns, admitting mistakes, and proposing ideas without fear of ridicule (Correct answer)
- The team leader makes all decisions to reduce conflict
- Disagreements are avoided at all costs
Correct answer: Members feel comfortable raising concerns, admitting mistakes, and proposing ideas without fear of ridicule
Psychological safety enables honest communication, which is foundational to innovative and high-performing teams.
TJHSST Communication and Collaboration 3
In a peer review session, a classmate's solution is creative but contains a critical logical error.
How should you deliver this feedback?