Travel Industry Laws Flashcards
7 cards from real TICO practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Travel Industry Laws flashcards as text
A travel wholesaler in Ontario sells a package holiday directly to a consumer. Under the Travel Industry Act, 2002, is this permitted?
Answer: No, wholesalers registered as such may only sell to registered travel retailers, not directly to the public
Travel wholesalers are registered to sell to retail travel agents, not directly to the consuming public, unless they also hold a retail registration.
What happens to a registrant's Compensation Fund claim if the consumer did not purchase travel insurance when it was offered?
Answer: The lack of insurance does not affect eligibility, but the fund may consider it when calculating the payout
Declining travel insurance does not disqualify a consumer from the Compensation Fund, but the fund's payout is assessed based on actual eligible losses.
An Ontario travel agent wants to operate under a trade name different from their registered business name. What must they do under TICO rules?
Answer: Register the trade name with TICO as part of their registration
Any trade name used by a registrant must be disclosed to and approved as part of their TICO registration.
Under Ontario's travel industry regulations, which of the following disclosures is MANDATORY in every consumer travel contract?
Answer: The total price the consumer will pay, including all charges
The total all-inclusive price payable by the consumer must be clearly disclosed in the written contract.
A TICO registrant faces financial insolvency and cannot deliver travel services already paid for by clients. What is the FIRST step clients should take?
Answer: Submit a claim to the TICO Compensation Fund within the required deadline
The TICO Compensation Fund is the primary protection mechanism and clients should submit claims promptly within the deadlines set by TICO.
Which of the following is grounds for TICO to revoke a travel agent's registration?
Answer: Making a false statement in the registration application
Providing false information in a registration application is a serious violation that can result in revocation of registration under the Travel Industry Act, 2002.
Under TICO regulations, if a travel agent changes the location of their business, what must they do?
Answer: Notify TICO of the address change within the required timeframe
Registrants are required to notify TICO of any change in their business address within the time prescribed by regulation.