Support and Training Flashcards
7 cards from real TestNav practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Support and Training flashcards as text
A district technology coordinator wants to verify that student devices meet TestNav requirements before the test window opens. Which action is most appropriate?
Answer: Review device specs against the Pearson System Requirements document
Comparing device specifications against Pearson's published system requirements document before the test window ensures devices are fully compatible.
What is the purpose of the TestNav 'Text-to-Speech' accommodation?
Answer: It audibly reads test questions and content to students who require this support
Text-to-Speech is an accessibility accommodation that audibly reads test content to students, supporting those with reading disabilities or visual impairments.
Which of the following scenarios requires a test coordinator to contact Pearson support directly?
Answer: A widespread system outage that affects multiple students across multiple sessions
Widespread system outages affecting multiple students across sessions require escalation to Pearson support for technical resolution.
In TestNav, what is the function of the 'Eliminator' tool?
Answer: It allows students to cross out answer choices they have eliminated
The Eliminator tool lets students visually cross out answer options they've ruled out, helping them narrow down their final answer selection.
A TestNav proctor wants to pause all student sessions simultaneously. Which feature supports this?
Answer: The global pause function in TestNav Monitor
TestNav Monitor includes a global pause function that allows proctors to pause all active student sessions at once when needed.
What should staff do to prepare for a smooth TestNav testing experience regarding network bandwidth?
Answer: Conduct a bandwidth test and use proctor caching to minimize demand
Conducting a bandwidth assessment and enabling proctor caching to locally store test content are the recommended strategies for ensuring network performance.
When a new version of TestNav is released, what is the recommended update procedure for testing devices?
Answer: IT staff update the app on all devices before the next test window opens
IT staff should update TestNav on all testing devices before the upcoming test window to ensure compatibility and access to the latest features and security patches.