Support and Training Flashcards
7 cards from real TestNav practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Support and Training flashcards as text
When setting up TestNav for the first time, which step must be completed before students can take tests?
Answer: The proctor must download and configure the TestNav app on each device
Before testing begins, proctors or IT staff must download and configure the TestNav application on each testing device.
A school is planning to use TestNav for the first time. Which resource should staff consult to understand system requirements?
Answer: The TestNav System Requirements document published by Pearson
Pearson publishes official TestNav System Requirements documents that detail supported operating systems, browsers, hardware specs, and network requirements.
Which of the following is a function of the TestNav 'Scratch Pad' tool?
Answer: It provides a digital workspace for students to jot notes during the test
The Scratch Pad tool in TestNav gives students a digital notepad to jot working notes, which are not submitted with the final test.
A proctor notices that one student's test is marked 'Exited' in TestNav Monitor. What does this status indicate?
Answer: The student left the TestNav app before completing or submitting the test
An 'Exited' status means the student navigated out of the TestNav app without completing or submitting the test, and the session may need to be resumed.
What training resource does Pearson typically provide to help educators learn TestNav administration procedures?
Answer: Online tutorials, user guides, and virtual training sessions
Pearson provides online tutorials, detailed user guides, and virtual training sessions to support educators in administering TestNav effectively.
Which of the following describes 'proctor caching' in TestNav?
Answer: Pre-downloading test content to a local server to reduce bandwidth needs during testing
Proctor caching pre-downloads encrypted test content to a local server, reducing internet bandwidth demand when many students test simultaneously.
If a student accidentally flags all questions in TestNav, how can they remove a flag from a question?
Answer: They click the flag icon on the flagged question to toggle it off
The flag tool in TestNav is a toggle — clicking the flag icon on a flagged question removes the flag, allowing students to manage their review marks freely.