TDVL Key Study Areas 2 — Questions and Answers
Question 1: A passenger leaves a bag in your taxi. What is the correct procedure?
- Keep it until they call
- Hand it to the nearest police station or lost property office (Correct answer)
- Leave it on the curb where they exited
- Open it to find ID and contact the owner yourself
Correct answer: Hand it to the nearest police station or lost property office
Lost property found in a taxi must be handed to the appropriate authority such as a police station or the taxi company's lost property office.
Question 2: Which document must a TDVL holder carry while operating a taxi?
- Only a standard driver's license
- The TDVL licence and standard driver's licence (Correct answer)
- Proof of insurance only
- The vehicle registration only
Correct answer: The TDVL licence and standard driver's licence
A TDVL holder must carry both their vocational licence and their standard driver's licence while driving for hire.
Question 3: When may a taxi driver refuse to transport a passenger with a guide dog?
- If the driver has a dog allergy
- Never, unless medically certified exempt (Correct answer)
- If the dog appears aggressive
- At the driver's discretion
Correct answer: Never, unless medically certified exempt
Drivers may only refuse a guide dog if they hold a valid medical exemption certificate; otherwise refusal is unlawful.
Question 4: A passenger disputes the metered fare. What should the driver do first?
- Demand payment and call police immediately
- Explain the meter reading calmly and offer a receipt (Correct answer)
- Reduce the fare arbitrarily
- Drive the passenger back to the origin
Correct answer: Explain the meter reading calmly and offer a receipt
The driver should calmly explain the metered amount and provide a receipt so the passenger can verify or formally dispute it.
Question 5: What is the maximum blood alcohol concentration (BAC) permitted for a TDVL driver on duty?
- 0.08%
- 0.04%
- 0.02%
- Zero tolerance — 0.00% (Correct answer)
Correct answer: Zero tolerance — 0.00%
Many jurisdictions require commercial/vocational licence holders to maintain zero BAC while on duty, stricter than the standard 0.08% limit.
Question 6: Which of the following best describes 'rank etiquette' at a taxi stand?
- The last taxi to arrive picks up passengers first
- Taxis queue and the first to arrive takes the next passenger (Correct answer)
- Any driver may jump the queue if the passenger requests them
- Etiquette rules only apply after midnight
Correct answer: Taxis queue and the first to arrive takes the next passenger
Standard taxi rank etiquette requires a first-in, first-served queue so all drivers have a fair opportunity.
Question 7: A passenger asks you to run a red light because they are late for a flight. You should:
- Comply if traffic is clear
- Refuse and explain you must obey all traffic laws (Correct answer)
- Charge an urgency surcharge and comply
- Ask the passenger to sign a waiver first
Correct answer: Refuse and explain you must obey all traffic laws
A taxi driver must obey all traffic laws regardless of passenger requests; running a red light is illegal and dangerous.
TDVL Key Study Areas 2
A passenger leaves a bag in your taxi.
What is the correct procedure?