TAM Card - Techniques of Alcohol Management Card ID Verification Procedures Questions and Answers

Question 1

A customer presents a Nevada Driver's Authorization Card (DAC) as proof of age to purchase alcohol. What is the correct action to take?

Accepted Answer

Refuse the sale, as a DAC is not a valid ID for purchasing alcohol.

Answer

Accept the ID as it is a government-issued card with a photo.

Answer

Accept the ID only if the customer is clearly over the age of 30.

Answer

Ask for a second form of ID, like a credit card, to verify the name.

Question 2

Which of the following is a critical security feature to check on a Nevada ID to verify its authenticity?

Accepted Answer

A ghost photo and raised lettering of the date of birth.

Answer

The presence of a scannable barcode on the back.

Answer

The card's orientation (vertical for under 21, horizontal for 21+).

Answer

The signature matching the person's name exactly.

Question 3

A customer's valid, unexpired driver's license from another state looks suspicious. The laminate appears to be peeling at the edge. What is the most appropriate next step?

Accepted Answer

Refuse the sale and return the ID to the customer.

Answer

Confiscate the ID immediately and call the police.

Answer

Ask the customer a series of personal questions to verify their identity.

Answer

Sell the alcohol since the expiration date and photo are correct.

Question 4

Which of the following is NOT an acceptable form of identification for purchasing alcohol in Nevada?

Accepted Answer

A student ID from a major university with a photo and birthdate.

Answer

A valid U.S. Military ID card.

Answer

An unexpired foreign passport with a U.S. visa.

Answer

A valid Permanent Resident Card (Green Card).

Question 5

A customer presents a valid driver's license that has a hole punched through the expiration date. They also present a temporary paper document from the DMV. How should you proceed?

Accepted Answer

Refuse the sale, as a punched ID is considered invalid for identification.

Answer

Accept the punched license and paper document as valid proof of age.

Answer

Serve the customer, but only if they are with someone who has a valid ID.

Answer

Call the DMV to verify the customer's information before serving them.

Question 6

When examining an out-of-state ID, besides checking the photo and birth date, what is a key step in the verification process?

Accepted Answer

Comparing the ID's features to a current I.D. Checking Guide.

Answer

Ensuring the person's address is in a state that borders Nevada.

Answer

Asking the person to state the capital of the state on the ID.

Answer

Checking the person's social media to see if their age matches.