TAM Card - Techniques of Alcohol Management Card ID Verification Procedures Questions and Answers 1 — Questions and Answers
Question 1: A customer presents a Nevada Driver's Authorization Card (DAC) as proof of age to purchase alcohol. What is the correct action to take?
- Accept the ID as it is a government-issued card with a photo.
- Refuse the sale, as a DAC is not a valid ID for purchasing alcohol. (Correct answer)
- Accept the ID only if the customer is clearly over the age of 30.
- Ask for a second form of ID, like a credit card, to verify the name.
Correct answer: Refuse the sale, as a DAC is not a valid ID for purchasing alcohol.
According to Nevada law and TAM guidelines, a Driver's Authorization Card (DAC) explicitly states it is not valid for identification purposes and cannot be used to purchase alcohol. Servers must refuse the sale and request an acceptable form of ID.
Question 2: Which of the following is a critical security feature to check on a Nevada ID to verify its authenticity?
- The presence of a scannable barcode on the back.
- The card's orientation (vertical for under 21, horizontal for 21+).
- A ghost photo and raised lettering of the date of birth. (Correct answer)
- The signature matching the person's name exactly.
Correct answer: A ghost photo and raised lettering of the date of birth.
Newer Nevada IDs have several advanced security features. Key among these are a smaller, transparent 'ghost photo' of the holder, and a restated date of birth that has a raised, tactile feel, both of which are difficult to counterfeit.
Question 3: A customer's valid, unexpired driver's license from another state looks suspicious. The laminate appears to be peeling at the edge. What is the most appropriate next step?
- Confiscate the ID immediately and call the police.
- Refuse the sale and return the ID to the customer. (Correct answer)
- Ask the customer a series of personal questions to verify their identity.
- Sell the alcohol since the expiration date and photo are correct.
Correct answer: Refuse the sale and return the ID to the customer.
While Nevada law does not prohibit licensees from confiscating false IDs, the recommended and safest procedure when you suspect an ID is altered or fake is to refuse the sale and hand the ID back. Confiscation can lead to confrontation. The primary responsibility is to prevent the illegal sale of alcohol.
Question 4: Which of the following is NOT an acceptable form of identification for purchasing alcohol in Nevada?
- A valid U.S. Military ID card.
- An unexpired foreign passport with a U.S. visa.
- A valid Permanent Resident Card (Green Card).
- A student ID from a major university with a photo and birthdate. (Correct answer)
Correct answer: A student ID from a major university with a photo and birthdate.
Acceptable forms of ID must be government-issued. While a student ID has a photo and may have a birthdate, it is not issued by a government agency and is therefore not a valid primary ID for alcohol purchases.
Question 5: A customer presents a valid driver's license that has a hole punched through the expiration date. They also present a temporary paper document from the DMV. How should you proceed?
- Accept the punched license and paper document as valid proof of age.
- Refuse the sale, as a punched ID is considered invalid for identification. (Correct answer)
- Serve the customer, but only if they are with someone who has a valid ID.
- Call the DMV to verify the customer's information before serving them.
Correct answer: Refuse the sale, as a punched ID is considered invalid for identification.
A hole punched into a driver's license renders it invalid for identification purposes. The temporary paper document issued by the DMV is also not considered a valid form of identification on its own. Therefore, the sale should be refused, and an alternative, valid ID should be requested.
Question 6: When examining an out-of-state ID, besides checking the photo and birth date, what is a key step in the verification process?
- Ensuring the person's address is in a state that borders Nevada.
- Asking the person to state the capital of the state on the ID.
- Comparing the ID's features to a current I.D. Checking Guide. (Correct answer)
- Checking the person's social media to see if their age matches.
Correct answer: Comparing the ID's features to a current I.D. Checking Guide.
It is impossible to be familiar with the security features of IDs from all 50 states. Using a current I.D. Checking Guide allows you to compare the ID in your hand to a reference, helping you spot inconsistencies in holograms, text placement, and other state-specific features.
TAM Card - Techniques of Alcohol Management Card ID Verification Procedures Questions and Answers 1
A customer presents a Nevada Driver's Authorization Card (DAC) as proof of age to purchase alcohol.
What is the correct action to take?