TABC Server Responsibilities and Intervention

Question 1

What is the primary responsibility of a TABC-certified alcohol server when a customer appears intoxicated?

Accepted Answer

Refuse service and offer water or food

Answer

Continue serving but reduce quantity

Answer

Call law enforcement immediately

Answer

Ask another employee to take over

Question 2

Under TABC guidelines, which behavior is a sign of intoxication a server should watch for?

Accepted Answer

Slurred speech and loss of balance

Answer

Ordering a complex cocktail

Answer

Asking for a menu

Answer

Paying with cash

Question 3

A server who sells alcohol to a visibly intoxicated person in Texas may face which consequence?

Accepted Answer

Criminal charges and civil liability

Answer

A verbal warning only

Answer

Loss of food handler permit

Answer

Mandatory retraining only

Question 4

What is an effective technique for cutting off an intoxicated customer without confrontation?

Accepted Answer

Privately inform the customer the establishment can no longer serve them alcohol

Answer

Loudly announce the refusal to other staff

Answer

Remove the customer's drink without explanation

Answer

Ignore the customer until they leave

Question 5

Which factor does NOT affect how quickly a person becomes intoxicated?

Accepted Answer

Hair color

Answer

Body weight

Answer

Rate of consumption

Answer

Food intake

Question 6

According to TABC training, what should a server do if a customer insists they are not drunk?

Accepted Answer

Maintain the refusal politely and offer water or food

Answer

Accept their word and continue serving

Answer

Offer a sobriety test

Answer

Let a manager decide without input