TABC Server Responsibilities and Intervention 2

Question 1

What does the term 'intervention' mean in TABC server training?

Accepted Answer

Taking steps to prevent an intoxicated person from causing harm

Answer

Calling police on a customer

Answer

Limiting a customer to one drink per visit

Answer

Checking ID at the door

Question 2

A group of friends is drinking heavily and one member offers to drive. What should the server do?

Accepted Answer

Offer to call a cab or rideshare and avoid serving more alcohol to the driver

Answer

Ignore the situation as it is not the server's concern

Answer

Serve the driver one more drink to be polite

Answer

Ask the group to leave immediately

Question 3

Which of the following best describes 'safe ride' programs in a TABC context?

Accepted Answer

Partnerships to provide intoxicated patrons transportation alternatives

Answer

Programs that train delivery drivers

Answer

TABC shuttle services to enforcement offices

Answer

Online alcohol ordering services

Question 4

What is the best way for a server to document a refusal of service?

Accepted Answer

Notify a manager and record the incident in a log

Answer

Post it on social media

Answer

Tell every customer in the bar

Answer

File a police report for every refusal

Question 5

Under TABC standards, a server should involve a manager when:

Accepted Answer

A customer becomes hostile after a service refusal

Answer

A customer orders their second drink

Answer

A customer requests a drink menu

Answer

A customer pays with a credit card

Question 6

A TABC-certified server who intervenes and prevents a drunk driving incident is most likely protected by:

Accepted Answer

The Safe Harbor provisions in dram shop law

Answer

The First Amendment

Answer

Federal highway regulations

Answer

OSHA workplace rules