Mixed Deck — All SVC-17A Topics Flashcards
100 cards from real SVC-17A practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 20 Mixed Deck — All SVC-17A Topics flashcards as text
Which Integration Procedure action type is dedicated to calling a DataRaptor?
Answer: DataRaptor Extract or DataRaptor Load Action
Integration Procedures include dedicated DataRaptor Extract and DataRaptor Load action types to invoke DataRaptors within the procedure.
What is a 'Product' in Vlocity CPQ?
Answer: A Salesforce record representing a good or service that can be sold
A Product in Vlocity CPQ is a Salesforce record representing a saleable good or service that can be configured, priced, and quoted.
What is 'Order Management' in Vlocity CPQ?
Answer: The process of converting an approved quote into a customer order and managing fulfillment
Order Management in Vlocity CPQ handles the conversion of an approved quote into a customer order and tracks its fulfillment lifecycle.
What is the role of the 'Custom LWC' element in OmniScript?
Answer: To embed a Lightning Web Component within an OmniScript step
The Custom LWC element allows developers to embed Lightning Web Components into OmniScript steps for specialized UI functionality.
What is the 'Vlocity Energy and Utilities' cloud used for?
Answer: Managing customer accounts, service orders, and billing for energy and utility providers
Vlocity Energy and Utilities Cloud supports electric, gas, and water utilities with customer account management, service orders, and billing integration.
Which combination of action types can be added to a FlexCard?
Answer: OmniScript, Navigation, Apex, DataRaptor, and Custom Event actions
FlexCards support multiple action types including OmniScript, Navigation, Apex, DataRaptor, and Custom Event actions for diverse user interactions.
What does the 'Input Path' in a DataRaptor mapping specify?
Answer: The dot-notation JSON path to the input data field
The Input Path specifies the dot-notation JSON path to the input data field that the DataRaptor mapping reads from.
What is the 'Map' in a DataRaptor used for?
Answer: Defining field mappings between input/output and Salesforce fields
The Map in a DataRaptor defines how input JSON fields correspond to Salesforce object fields and vice versa.
What does the 'Response Action' in an Integration Procedure do?
Answer: Formats and returns the final JSON output to the caller
The Response Action assembles and returns the final JSON output from the Integration Procedure back to the calling OmniScript or API.
What does the 'Set Values' action in an Integration Procedure do?
Answer: Assigns static or computed values to JSON path nodes
The Set Values action assigns static or dynamically computed values to specific JSON path nodes in the procedure's shared context.
What does 'Asset-Based Ordering' (ABO) enable in Vlocity CPQ?
Answer: Customers to modify, renew, or cancel existing purchased products tracked as assets
Asset-Based Ordering allows customers to amend, renew, suspend, or cancel existing purchased products that are tracked as Salesforce assets.
Which post-processing action in Vlocity DocGen enables the generated document to be automatically emailed to recipients?
Answer: Email Action
The Email post-processing action allows Vlocity DocGen to send the generated document as an email attachment to specified recipients immediately after generation.
What is the Vlocity 'Enterprise Product Catalog' (EPC)?
Answer: The data model for managing products, bundles, attributes, and pricing in Vlocity Industries
The Vlocity EPC is the enterprise-grade product catalog data model that manages the full lifecycle of products, bundles, attributes, and pricing.
Which Integration Procedure action type invokes a custom Apex class method?
Answer: Apex Action
The Apex Action in an Integration Procedure calls a specified Apex class method to execute custom server-side business logic.
What does the Vlocity Communications (CMT) Cloud primarily support?
Answer: Telecommunications and media service providers with order management, billing, and CPQ
The Vlocity Communications Cloud supports telecom and media service providers with features for order management, CPQ, and customer service.
Which Vlocity component is most commonly used to build the CPQ product selection user interface?
Answer: OmniScript
OmniScript is most commonly used to build the guided, multi-step product configuration and selection UI in Vlocity CPQ implementations.
Which Integration Procedure action iterates over a collection of records?
Answer: Loop Action
The Loop Action in an Integration Procedure iterates over a JSON array and executes its nested actions for each item in the collection.
Which Vlocity tool uses DataRaptors as a built-in action type?
Answer: Integration Procedures
Integration Procedures include dedicated DataRaptor Extract and Load action types to call DataRaptors as part of a server-side workflow.
What is a 'Discount Schedule' in Vlocity CPQ?
Answer: A tiered discount structure applied based on quantity or revenue thresholds
A Discount Schedule defines tiered pricing reductions that apply when the order quantity or revenue meets specified thresholds.
What is 'Revenue Recognition' in the context of Vlocity CPQ?
Answer: The process of recording revenue at the correct time based on contract delivery terms
Revenue Recognition in Vlocity CPQ tracks when and how revenue from contracts should be recorded based on delivery milestones or time periods.