Supply Chain Management Quality Control 5

Question 1

In supply chain quality, what is 'cost of poor quality' (COPQ)?

Accepted Answer

The total cost incurred from producing and correcting defects

Answer

COPQ encompasses all costs from defects: internal failures, external failures, appraisal, and prevention costs.

Question 2

What is the role of a Material Review Board (MRB) in supply chain quality?

Accepted Answer

To make disposition decisions on nonconforming materials

Answer

An MRB is a cross-functional team that reviews nonconforming materials and decides whether to accept, rework, repair, or scrap them.

Question 3

Which chart type is most appropriate for monitoring the proportion of defective units in a variable-size sample?

Accepted Answer

p-chart

Answer

A p-chart monitors the proportion of nonconforming items and accommodates variable sample sizes.

Question 4

What is 'Design for Quality' (DfQ) in supply chain management?

Accepted Answer

Incorporating quality requirements into product and process design from the start

Answer

DfQ integrates quality considerations during the design phase to prevent defects rather than detect them later.

Question 5

A supplier scorecard shows a vendor scoring 62 out of 100 on quality metrics. Under most supply chain frameworks, this would result in:

Accepted Answer

Probationary status with a required improvement plan

Answer

Scores below 70-75 typically place suppliers on probation, requiring a corrective action plan and close monitoring.

Supply Chain Management Practice Test