Delegation and Time Management Flashcards

A supervisor delegates a task to an employee but the employee consistently misses deadlines. What is the BEST first step?

Answer: Have a one-on-one discussion to identify obstacles and set clear expectations

Discussing obstacles and clarifying expectations addresses root causes before escalating or removing the task.

Which of the following BEST describes the concept of 'reverse delegation'?

Answer: An employee returning a delegated task back to the supervisor

Reverse delegation occurs when an employee pushes a delegated task back to the supervisor, often by seeking excessive guidance.

When using a priority matrix (Eisenhower Matrix), tasks that are URGENT but NOT IMPORTANT should be:

Answer: Delegated to others when possible

The Eisenhower Matrix recommends delegating urgent but unimportant tasks so the supervisor can focus on high-priority work.

A supervisor gives an employee authority to approve purchase orders up to $500. This is an example of:

Answer: Delegated authority

Delegated authority means the supervisor has formally transferred a specific decision-making power to the employee.

Which time management technique involves working in focused intervals (e.g., 25 minutes) followed by short breaks?

Answer: Pomodoro Technique

The Pomodoro Technique uses timed work sprints separated by breaks to maintain focus and reduce mental fatigue.

A supervisor notices they spend 80% of their time on tasks that produce only 20% of results. This situation illustrates:

Answer: The Pareto Principle

The Pareto Principle (80/20 rule) states that roughly 20% of efforts produce 80% of results, highlighting inefficiency.

When delegating, a supervisor should AVOID which of the following?

Answer: Delegating responsibility without any corresponding authority

Delegating responsibility without authority sets employees up for failure and is a common delegation mistake.