Leadership and Communication Flashcards
7 cards from real STSC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership and Communication flashcards as text
Which of the following BEST describes the role of feedback in a safety-oriented construction team?
Answer: Two-way feedback strengthens trust and surfaces hazards workers observe firsthand
Two-way feedback empowers workers to report hazards and improves the supervisor's situational awareness on the job site.
When writing a safety incident report, a supervisor should prioritize:
Answer: Objective facts, sequence of events, contributing factors, and corrective actions
An objective, factual incident report enables accurate root cause analysis and prevention of future incidents.
A supervisor who consistently models safe behavior on the job site is demonstrating which leadership principle?
Answer: Leading by example
Leading by example is one of the most powerful tools a supervisor has for shaping crew safety culture because actions reinforce verbal instructions.
During a conflict between two crew members that is disrupting job site safety, the supervisor's FIRST step should be:
Answer: Separate the parties and address the conflict privately before it escalates
Separating and privately addressing conflicting parties de-escalates tension and prevents distraction-related safety incidents.
Which of the following is an example of an informal communication channel on a construction site?
Answer: Casual conversation between workers that shares safety tips or warnings
Informal communication channels, like peer conversations, spread safety information quickly and can complement formal safety programs.
A construction supervisor who micromanages every worker task is most likely to create which safety risk?
Answer: Worker dependence that reduces independent hazard recognition and reporting
Micromanagement suppresses worker initiative, reducing their ability to identify and respond to hazards independently when the supervisor is absent.
When delivering safety training to experienced workers who believe they already know the material, a supervisor should:
Answer: Acknowledge their experience, connect new information to what they know, and invite their input
Acknowledging expertise and involving experienced workers increases engagement and improves retention of updated safety information.