A customer asks whether a Stihl MS 170 is adequate for felling large hardwood trees. The honest answer is no. How should the salesperson respond?
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A
Explain the saw's intended light-duty use and recommend a model matched to the customer's actual task
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B
Sell the MS 170 anyway since the customer asked for it
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C
Say all Stihl saws cut everything equally well
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D
Refuse to sell any saw to the customer