SSP Workplace Violence Prevention 4 — Questions and Answers
Question 1: Which federal agency publishes the 'Preventing Workplace Violence: A Road Map for Healthcare Settings' guideline?
- FBI
- OSHA (Correct answer)
- NIOSH
- DHS
Correct answer: OSHA
OSHA published guidelines specific to healthcare settings due to the high rate of workplace violence in hospitals and care facilities.
Question 2: An employee repeatedly sends threatening emails to a coworker from an anonymous account. This behavior is BEST classified as:
- Passive aggression
- Cyberstalking or cyber harassment (Correct answer)
- Type I criminal intent
- Protected whistleblower activity
Correct answer: Cyberstalking or cyber harassment
Repeated threatening electronic communications directed at a specific individual constitutes cyberstalking or cyber harassment.
Question 3: The concept of 'targeted violence' differs from other workplace violence because it is characterized by:
- Spontaneous and impulsive actions with no prior planning
- A deliberate process in which the attacker selects a specific victim (Correct answer)
- Violence committed exclusively by outsiders
- Random attacks with no identifiable motive
Correct answer: A deliberate process in which the attacker selects a specific victim
Targeted violence is planned and purposeful — the attacker identifies a specific target and follows a pathway toward violence.
Question 4: Which action should HR FIRST take after an employee reports that a coworker made a veiled threat?
- Immediately terminate the threatening employee
- Document the report and notify the Threat Assessment Team (Correct answer)
- Advise the reporting employee to avoid the coworker
- Wait to see if additional incidents occur before escalating
Correct answer: Document the report and notify the Threat Assessment Team
The first step is to document the report and refer it to the TAT for structured evaluation rather than acting unilaterally.
Question 5: Which statement about workplace violence prevention training is MOST accurate?
- Training should only be provided to security personnel
- Annual awareness training is sufficient for all employee levels
- Training should be role-specific and tailored to identified risk factors (Correct answer)
- Training is only legally required in healthcare settings
Correct answer: Training should be role-specific and tailored to identified risk factors
Effective WVP training is differentiated by role — front-line employees, supervisors, and security staff each need different skill sets.
Question 6: A security practitioner is reviewing a terminated employee's access rights. Which is the BEST practice?
- Revoke access 30 days after termination to allow transition time
- Revoke all physical and logical access simultaneously at the time of termination (Correct answer)
- Revoke badge access only, preserving network access for two weeks
- Allow the manager to decide when access revocation is appropriate
Correct answer: Revoke all physical and logical access simultaneously at the time of termination
Best practice is to revoke all access — physical and digital — simultaneously at the moment of termination to eliminate risk.
Question 7: What is the MAIN advantage of an Employee Assistance Program (EAP) in a workplace violence prevention strategy?
- It provides legal representation to employees accused of threats
- It offers confidential counseling that can address stressors before they escalate (Correct answer)
- It replaces the need for a formal threat assessment team
- It monitors employee communications for early warning signs
Correct answer: It offers confidential counseling that can address stressors before they escalate
EAPs provide employees with confidential mental health and counseling resources, helping to address personal crises before they escalate to violence.
SSP Workplace Violence Prevention 4
Which federal agency publishes the 'Preventing Workplace Violence: A Road Map for Healthcare Settings' guideline?