Sports and Fitness Strategic Planning & Implementation 4

Question 1

Which is the best example of a key performance indicator (KPI) for a health club's strategic goal of improving retention?

Accepted Answer

Monthly member churn rate

Answer

Churn rate directly measures how many members leave, which tracks retention.

Question 2

A sports league holds a series of anonymous expert surveys and repeats them until it reaches agreement on future trends. What is this method called?

Accepted Answer

Delphi technique

Answer

The Delphi technique uses repeated anonymous expert rounds to build consensus.

Question 3

A YMCA's statement "To put Christian principles into practice through programs that build healthy spirit, mind, and body for all" is an example of what?

Accepted Answer

Mission statement

Answer

A mission statement sets out an organization's purpose and who it serves.

Question 4

In the critical path method for building a new sports complex, what is the critical path?

Accepted Answer

The longest sequence of dependent tasks that sets the minimum project length

Answer

Any delay on the critical path delays the whole project.

Question 5

A gym's strategic plan is finished but sits unused on a shelf. What is the most likely cause of this implementation failure?

Accepted Answer

No assigned accountability, resources, or timelines

Answer

Plans fail without owners, resources, and deadlines to push action forward.

Sports and Fitness Practice Test

Sports and Fitness Practice Test

Sports and Fitness Strategic Planning & Implementation 4