Quality Control & Assurance Flashcards
7 cards from real Software Testing practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Control & Assurance flashcards as text
Which type of software review is the most formal and structured, with defined roles including a moderator, author, reviewers, and scribe?
Answer: Inspection
Fagan inspections are the most formal review type with defined roles, entry/exit criteria, checklists, and metrics collection.
A QA team uses control charts to monitor a build process. A point that falls outside the upper control limit indicates:
Answer: A special cause variation requiring investigation
Points outside control limits signal special cause (assignable) variation, meaning something unusual occurred that needs investigation.
What is the primary purpose of a test policy in a QA framework?
Answer: To describe the organization's principles and high-level objectives for testing
A test policy states the organization's overall testing philosophy and objectives, serving as the foundation for all test strategies and plans.
Which quality assurance technique involves executing a program with the intent of finding errors, without reference to the internal structure?
Answer: Black-box testing
Black-box testing validates software behavior based solely on inputs and expected outputs without knowledge of internal implementation.
In the context of quality costs, warranty repairs and customer complaint handling are classified as:
Answer: External failure costs
External failure costs arise after the product reaches the customer and include warranty claims, support costs, and reputation damage.
A team performing a root cause analysis uses the '5 Whys' technique. What is the primary goal of this approach?
Answer: To drill down to the fundamental cause of a problem by repeatedly asking why
The 5 Whys technique iteratively asks 'why' to peel back layers of symptoms and identify the true root cause of a problem.
Which artifact documents the mapping between test cases and the requirements they verify, ensuring complete coverage?
Answer: Requirements Traceability Matrix (RTM)
A Requirements Traceability Matrix (RTM) maps each requirement to its corresponding test cases, ensuring all requirements are tested.