Soft Skills Leadership Decision Making & Critical Thinking 2

Question 1

When a leader uses the 'five whys' technique, they are primarily trying to:

Accepted Answer

Identify the root cause of a problem by drilling deeper

Answer

The 'five whys' technique involves repeatedly asking 'why' to move past surface symptoms and uncover the fundamental root cause of a problem.

Question 2

Which decision-making style is most appropriate when a decision requires team buy-in and the leader has adequate time to consult others?

Accepted Answer

Consultative

Answer

A consultative approach allows the leader to gather input from team members to improve decision quality and secure buy-in while the leader retains final authority.

Question 3

How does the 'sunk cost fallacy' negatively affect a leader's decision-making?

Accepted Answer

Leaders continue failing efforts because of prior unrecoverable costs already spent

Answer

The sunk cost fallacy causes leaders to continue a failing course of action because of resources already invested, rather than objectively evaluating future prospects.

Question 4

A leader who practices 'second-order thinking' is primarily focused on:

Accepted Answer

The downstream consequences that result from the initial consequences of a decision

Answer

Second-order thinking requires leaders to look beyond immediate effects and consider the downstream consequences that unfold as a result of those initial effects.

Question 5

In a SWOT analysis used for decision-making, the 'T' component represents:

Accepted Answer

Threats

Answer

In SWOT analysis, 'Threats' are external factors in the environment that could negatively impact the organization's strategy or objectives.

Soft Skills Leadership Practice Test

Soft Skills Leadership Practice Test

Soft Skills Leadership Decision Making & Critical Thinking 2