Creativity and Innovation Flashcards
7 cards from real Soft Skills - Communication practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Creativity and Innovation flashcards as text
Which communication technique best helps a team overcome 'groupthink' during creative sessions?
Answer: Assigning a devil's advocate role
Assigning a devil's advocate forces critical examination of ideas, preventing premature consensus and groupthink.
When pitching a creative idea to a skeptical executive, what should you lead with?
Answer: The business value and problem it solves
Leading with business value frames the idea in terms that resonate with decision-makers focused on outcomes.
A colleague dismisses your innovative proposal immediately. What is the most constructive response?
Answer: Ask them to specify what concerns they have
Asking for specific concerns transforms a dismissal into actionable feedback you can address.
What does 'building on ideas' (the 'Yes, and...' principle) primarily improve in creative teamwork?
Answer: Psychological safety and idea flow
'Yes, and...' creates psychological safety that encourages participation and keeps creative momentum going.
Which visual communication tool is most effective for mapping the relationships between creative concepts?
Answer: Mind map
Mind maps visually display how ideas branch and connect, making them ideal for creative concept exploration.
During an innovation workshop, a participant proposes a wild, impractical idea. The facilitator should:
Answer: Acknowledge it and explore what kernel of value it contains
Seemingly impractical ideas often contain valuable seeds; acknowledging them encourages continued creative risk-taking.
What is the primary purpose of a 'How Might We' (HMW) question in design thinking communication?
Answer: To reframe a challenge as an open creative opportunity
HMW questions reframe problems as opportunities, inviting creative solutions without presupposing the answer.