Safe Transportation and After-Service Care Flashcards
6 cards from real SMARTSERVE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Safe Transportation and After-Service Care flashcards as text
What signs should prompt a server to call emergency services for an intoxicated patron?
Answer: The patron is unconscious, has difficulty breathing, is having a seizure, or cannot be roused
Unconsciousness, breathing difficulty, seizures, or unresponsiveness are medical emergencies requiring immediate 911 contact.
While waiting for emergency services to arrive for an unconscious intoxicated patron, what should staff do?
Answer: Place the patron in the recovery position, monitor breathing, stay with them, and keep them warm
The recovery position prevents aspiration if the person vomits, while monitoring breathing and staying present ensures immediate response to any deterioration.
What is the 'walk of shame' myth and why is it dangerous?
Answer: The false belief that walking around in cold air will sober someone up quickly
Walking in cold air does not reduce BAC; it may temporarily increase alertness but the person remains legally and physically impaired, and cold increases the risk of hypothermia for heavily intoxicated individuals.
If an intoxicated patron leaves the establishment on foot during cold weather, what should the server consider?
Answer: Alerting management so a welfare check or transportation offer can be made before the patron is out of reach
Alerting management promptly when an intoxicated patron leaves on foot in cold weather allows the establishment to take reasonable steps to check on their welfare.
Which of the following best supports a patron's safe departure from a licensed establishment?
Answer: Ensuring they have a confirmed safe ride and are in a capable state to reach it before they leave
Confirming a safe ride is arranged and the patron is capable of reaching it before departure represents the most complete fulfillment of the server's after-service duty of care.
How should an incident involving an intoxicated patron who required intervention be recorded?
Answer: In a written incident log with date, time, observations, actions taken, and outcome
A formal written incident log creates a legal record that protects the establishment and staff by documenting the signs observed and the responsible steps taken.