Identifying Intoxication Flashcards
6 cards from real SMARTSERVE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Identifying Intoxication flashcards as text
What should a server do if a patron passes out at the table?
Answer: Notify management, monitor for breathing issues, and contact emergency services if needed
A patron who passes out may be in serious medical danger; management must be notified immediately and emergency services called if breathing is compromised.
A patron is showing signs of intoxication but denies being drunk. What is the correct response?
Answer: Politely but firmly refuse further service based on observable signs, regardless of their claim
Servers must rely on observable signs of intoxication to make service decisions, not on the patron's self-assessment.
What does the term 'pre-gaming' mean and why is it relevant to servers?
Answer: Drinking before arriving at a licensed establishment, making it harder to gauge true intoxication level
Pre-gaming means a patron consumed alcohol before entering the establishment, which can make them appear sober while already being significantly impaired.
Which behavioral cue is most associated with a patron becoming argumentative or confrontational due to alcohol?
Answer: Disinhibition caused by alcohol lowering the brain's impulse control mechanisms
Alcohol reduces activity in the prefrontal cortex, causing disinhibition that can lead to argumentative or confrontational behavior.
Why is it important to document signs of intoxication when refusing service?
Answer: Documentation provides legal protection for the server and establishment if a dispute arises later
Documenting observed signs of intoxication protects the server and establishment legally by providing evidence that the refusal was warranted and proper.
What is the effect of mixing alcohol with energy drinks on intoxication awareness?
Answer: The caffeine can mask signs of intoxication, making the person feel more alert while still being impaired
Caffeine in energy drinks can mask feelings of drowsiness, making patrons feel more alert than they are, while their BAC and motor impairment remain just as high.