SMARTSERVE Responsible Alcohol Service 2

Question 1

Which of the following is an acceptable form of ID to verify a patron's age in Ontario?

Accepted Answer

An Ontario driver's licence

Answer

A library card

Answer

A student card from a university

Answer

A gym membership card

Question 2

What is the legal drinking age in Ontario?

Accepted Answer

19

Answer

16

Answer

17

Answer

18

Question 3

What is the best practice when checking ID to prevent fraud?

Accepted Answer

Hold the ID and examine it under a light to check security features

Answer

Accept any ID that looks real

Answer

Only check ID if the person looks under 16

Answer

Ask the patron to state their birth date without looking at the ID

Question 4

If a patron presents an ID that appears altered or fake, what should the server do?

Accepted Answer

Return the ID and refuse service

Answer

Serve the patron and keep the ID

Answer

Call the patron's parents

Answer

Ignore the issue and serve them

Question 5

A patron enters with a valid ID showing they turned 19 yesterday. Should you serve them?

Accepted Answer

Yes, as long as they have valid government-issued ID confirming they are 19

Answer

No, they need to wait another year

Answer

Only if a manager approves

Answer

Only if they agree to limit themselves to one drink

Question 6

Under Smart Serve principles, what does the 'duty of care' mean for alcohol servers?

Accepted Answer

Servers have a legal and ethical obligation to protect patrons and the public from harm related to alcohol

Answer

Servers must taste each drink before serving it

Answer

Servers must pour exact measurements on every drink

Answer

Servers are required to cut off service after midnight