SMARTSERVE Legal Responsibilities and Compliance 3

Question 1

What is the Smart Serve program's stance on offering free drinks or drink promotions that encourage rapid consumption?

Accepted Answer

They are discouraged as they can promote irresponsible consumption and increase intoxication risk

Answer

They are acceptable if limited to once per night

Answer

They are only allowed during happy hour

Answer

They are fully legal and encouraged as a marketing tool

Question 2

A patron produces a foreign passport as identification. Is this acceptable in Ontario?

Accepted Answer

Yes, a valid foreign passport showing date of birth is an acceptable form of ID

Answer

No, only Canadian government ID is accepted

Answer

Only if accompanied by a second piece of ID

Answer

Only for patrons from countries with a drinking age of 19 or older

Question 3

What is the significance of Ontario's 'Occupiers' Liability Act' for licensed establishments?

Accepted Answer

It holds occupiers responsible for keeping their premises reasonably safe, including managing intoxicated patrons

Answer

It requires establishments to have a certain number of tables per patron

Answer

It only applies to outdoor patios

Answer

It regulates the number of staff required per shift

Question 4

What must servers do if they discover that a patron under 19 has been consuming alcohol at their establishment?

Accepted Answer

Stop serving them alcohol immediately and report the situation to management

Answer

Serve them water and ask them to drink responsibly

Answer

Ask them to leave quietly to avoid a scene

Answer

Continue service since the alcohol has already been consumed

Question 5

Under the LLCA, can a server refuse service to a patron for any reason, not just intoxication or age?

Accepted Answer

Yes, licensees and their staff have the right to refuse service for any lawful reason

Answer

No, refusal must be based on intoxication or underage status only

Answer

Only managers have the authority to refuse for other reasons

Answer

Only if the reason is documented in a logbook

Question 6

Which of the following is a valid reason to call police while managing an intoxicated patron in Ontario?

Accepted Answer

The patron is physically aggressive, threatening others, or attempts to drive while intoxicated

Answer

The patron complains about the price of drinks

Answer

The patron refuses to order food

Answer

The patron is speaking loudly