Safe and Legal Practices Flashcards
6 cards from real SMART SERVE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Safe and Legal Practices flashcards as text
What is the establishment's obligation when a patron appears to have left a drink unattended?
Answer: Remove the unattended drink for safety reasons — it may have been tampered with
Unattended drinks should be removed as they may have been tampered with (drink spiking). This protects patrons from potential drugging and is a responsible safety practice.
A patron asks the server to hold their alcohol while they step outside for a smoke. Is this acceptable?
Answer: No — alcohol must not be removed from the licensed premises, and unattended drinks should be disposed of
Alcohol generally cannot be removed from licensed premises. Additionally, an unattended drink poses safety risks. The patron should be informed they'll need to order a new drink.
Can a licensed establishment allow patrons to consume cannabis on the premises?
Answer: No — cannabis consumption is prohibited on licensed premises in Ontario
Cannabis consumption is prohibited at all licensed establishments in Ontario, regardless of whether the consumption is smoking, vaping, or edibles.
What must happen when a licensed establishment stops serving alcohol at the end of the night?
Answer: Patrons must finish their drinks within a reasonable time and vacate by the time specified on the licence
After alcohol service ends, patrons must consume remaining drinks within a reasonable period and leave the premises by the time specified on the licence. Allowing lingering consumption past permitted hours is a violation.
What is the server's obligation regarding promotions that offer 'two-for-one' drinks?
Answer: Ontario regulations prohibit serving more than two standard drinks to one person at a time
Ontario rules limit the number of drinks that can be served to one person at a time (typically no more than two standard-sized drinks). This prevents rapid consumption.
A patron claims they're an off-duty police officer and asks to be served after closing time. What should the server do?
Answer: Refuse — no one receives service outside licence hours, regardless of their occupation
Licence conditions apply equally to all patrons regardless of occupation. Serving anyone outside permitted hours is a violation, and the claim itself could be false.