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Smart Serve Safe and Legal Practices Flashcards

6 cards from real SMART SERVE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Smart Serve Safe and Legal Practices flashcards as text

  1. Under Ontario's Liquor Licence Act, what are the standard hours during which alcohol can be legally served in a licensed establishment?

    Answer: 11:00 AM to 2:00 AM

    Standard liquor service hours in Ontario are 11:00 AM to 2:00 AM. Extended hours may be granted in specific circumstances, but no alcohol may be served outside these times without special permission.

  2. What does 'duty of care' mean for a licensed establishment under Ontario law?

    Answer: The legal obligation to take reasonable steps to prevent foreseeable harm to patrons and the public

    Duty of care is the legal obligation on establishments and their staff to take reasonable precautions to prevent harm that is foreseeable from their actions—including harm caused by an intoxicated patron who was over-served.

  3. What is the legal consequence of selling alcohol to a person under 19 in Ontario?

    Answer: Fines, possible criminal charges, and risk of licence suspension or revocation

    Selling alcohol to a minor is a serious offence under the Liquor Licence Act. Consequences can include substantial fines for both the server and the licence holder, criminal charges, and suspension or revocation of the liquor licence.

  4. Which of the following is a legal requirement for displaying alcohol at a licensed premises?

    Answer: Alcohol may only be consumed in areas designated on the licence

    A liquor licence specifies the areas of a premises where alcohol may be sold, served, and consumed. Patrons must consume alcohol only in the licensed areas designated on the establishment's licence.

  5. A patron asks a server to bring a bottle of wine to a different table in an unlicensed area of the restaurant. What should the server do?

    Answer: Refuse because alcohol may only be consumed in licensed areas of the premises

    Liquor licences specify the areas where alcohol may be consumed. Moving alcohol into an unlicensed area of the premises is a violation of the Liquor Licence Act, regardless of who paid for it.

  6. What is 'last call' and why is it an important responsible service practice?

    Answer: The final opportunity for patrons to order drinks before service ends, giving them time to finish before closing

    Last call signals to patrons that service will be ending, giving them time to finish their drinks before the establishment closes. It is also an opportunity for staff to assess patrons' states and arrange safe transportation.