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Alcohol Laws & Responsible Service Flashcards

6 cards from real SMART SERVE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Alcohol Laws & Responsible Service flashcards as text

  1. A group of patrons arrives at a licensed establishment and one member states they are the 'designated driver.' What responsible service practice should the server apply?

    Answer: Offer the designated driver complimentary non-alcoholic beverages and ensure they remain alcohol-free

    A server should support and reward designated driver programs by offering complimentary non-alcoholic drinks and ensuring the designated driver receives no alcohol. This practice reduces drunk driving incidents.

  2. According to Ontario's Liquor Licence Act, what is the 'two-hour rule' regarding last call?

    Answer: Patrons must vacate licensed premises within two hours of last call

    Under the LLA, patrons must vacate licensed premises within two hours of last call. This rule limits continued on-premises consumption after service ends and helps manage intoxication before patrons go out into public.

  3. What is the legal blood alcohol concentration (BAC) limit for a fully licensed driver in Ontario?

    Answer: 0.08%

    The Criminal Code of Canada sets the legal BAC limit for fully licensed drivers at 0.08% (80 mg of alcohol per 100 ml of blood). Ontario's Highway Traffic Act imposes additional penalties starting at 0.05%.

  4. An underage patron presents what appears to be a valid Ontario driver's licence. The server has doubts about the ID's authenticity. What is the correct action?

    Answer: Refuse service if you have a genuine, reasonable doubt about the ID's authenticity

    If a server has a genuine and reasonable doubt about the authenticity of an ID, they must refuse service. The 'honest belief' defence does not apply if doubts were present and the server served anyway.

  5. Which physiological factor most significantly affects how quickly alcohol is absorbed into the bloodstream?

    Answer: Whether food is present in the stomach

    Food in the stomach is the most significant factor slowing alcohol absorption. Food delays the passage of alcohol into the small intestine, where the majority of alcohol is absorbed into the bloodstream.

  6. A server refuses to serve an intoxicated patron who then becomes aggressive and threatens to 'speak to the manager.' What is the correct approach?

    Answer: Maintain the refusal, stay calm, and involve a manager or supervisor if needed without reversing the decision

    The server must maintain the refusal firmly and calmly. Involving a manager is appropriate, but the decision to refuse must not be reversed — management backing down to patron pressure creates legal liability.