SLM Integration and Automation 3

Question 1

A hotel chain wants third-party partners to redeem loyalty points on behalf of members. Which API security model is most appropriate?

Accepted Answer

Connected App with OAuth 2.0 JWT Bearer Token flow

Answer

Username-password OAuth flow with shared credentials

Answer

Basic authentication using the admin account

Answer

API key stored in URL query parameters

Question 2

When configuring a Loyalty Management integration that must respect partner-specific point conversion rates, where should these rates be stored for dynamic retrieval?

Accepted Answer

Custom Metadata Types accessible at runtime

Answer

Hardcoded in the Apex integration class

Answer

CSV file uploaded to Salesforce Files

Answer

Embedded in the Flow screen component

Question 3

Which Salesforce Loyalty Management object stores the record of points earned or spent during a transaction?

Accepted Answer

TransactionJournal

Answer

LoyaltyProgramMember

Answer

MemberCurrency

Answer

LoyaltyPartnerProduct

Question 4

A loyalty program integration fails intermittently due to API governor limits. Which strategy best mitigates this for high-volume accrual processing?

Accepted Answer

Use the Bulk API with asynchronous processing and retry logic

Answer

Switch to synchronous Apex triggers for all transactions

Answer

Increase the API limit by contacting Salesforce support immediately

Answer

Process all transactions in a single synchronous REST call

Question 5

In a Loyalty Management Flow, which invocable action is used to check a member's current point balance before approving a redemption?

Accepted Answer

getLoyaltyMemberCurrencies

Answer

getMemberBenefits

Answer

checkRedemptionEligibility

Answer

evaluateTierBenefits

Question 6

Which event should trigger an automatic tier re-evaluation when a member's qualifying points cross a tier threshold mid-year?

Accepted Answer

A real-time Platform Event published after each transaction journal entry

Answer

A nightly scheduled batch job only

Answer

A weekly report run by the loyalty administrator

Answer

A manual override by a customer service agent

Question 7

When integrating Loyalty Management with a mobile app, which Salesforce feature enables the mobile app to display real-time point updates without repeated API polling?

Accepted Answer

Streaming API via CometD long-polling

Answer

Salesforce Reports API

Answer

Bulk API asynchronous query

Answer

Metadata API change tracking