Conversion Flashcards
7 cards from real SL practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Conversion flashcards as text
What is the primary goal of a 'discovery call' in relation to conversion?
Answer: To uncover the prospect's pain points, goals, and buying criteria so the solution can be positioned for conversion
Discovery calls gather the insight needed to tailor your pitch and increase the likelihood of conversion.
Which closing technique involves summarizing the agreed-upon benefits before asking for the decision?
Answer: The summary close
The summary close reinforces value by recapping benefits the prospect has already agreed to before making the final ask.
A sales lead notices that a high-value prospect consistently opens emails but never clicks links. What is the best conversion action?
Answer: Call them directly since they appear engaged but prefer a different channel
Email opens without clicks suggest interest but a preference for direct conversation, making a phone call the right next step.
What does a high 'sales cycle length' typically indicate about conversion performance?
Answer: Deals are taking longer to close, which may signal friction, poor qualification, or weak urgency
Long sales cycles often reflect qualification issues, unclear value, or missing stakeholder alignment that slows conversion.
Which of the following best defines 'conversion rate optimization' (CRO) in a sales context?
Answer: Systematically improving the percentage of prospects who advance to the next stage or close
CRO focuses on making each stage of the funnel more effective so more prospects convert without necessarily increasing lead volume.
When should a sales lead introduce pricing during the conversion process?
Answer: After establishing clear value and confirming the prospect recognizes the problem your solution solves
Presenting price before value is established creates sticker shock; prospects must first believe in the outcome to accept the cost.
Which of the following is an example of a 'bottom-of-funnel' conversion asset?
Answer: A free ROI calculator that helps prospects justify the purchase internally
An ROI calculator helps prospects who are nearly ready to buy build the internal business case needed to finalize the decision.