Skills and Competency Leadership and Management 2

Question 1

What is 'delegation' in management?

Accepted Answer

Assigning responsibility and authority for tasks to subordinates

Answer

A manager doing all tasks personally

Answer

Removing employees from a project

Answer

Transferring employees to another department

Question 2

Which conflict resolution style seeks a win-win outcome for all parties?

Accepted Answer

Collaboration

Answer

Avoidance

Answer

Competition

Answer

Accommodation

Question 3

What does SMART stand for in the context of goal-setting?

Accepted Answer

Specific, Measurable, Achievable, Relevant, Time-bound

Answer

Strategic, Measurable, Achievable, Realistic, Timely

Answer

Simple, Meaningful, Actionable, Realistic, Trackable

Answer

Structured, Manageable, Attainable, Responsible, Targeted

Question 4

What is the purpose of a performance appraisal?

Accepted Answer

To evaluate and document employee performance against set standards

Answer

To terminate underperforming employees

Answer

To increase salaries automatically

Answer

To replace job descriptions

Question 5

Which management function involves monitoring progress and correcting deviations from the plan?

Accepted Answer

Controlling

Answer

Planning

Answer

Organizing

Answer

Leading

Question 6

What is 'emotional labor' as it relates to workplace competency?

Accepted Answer

Managing and regulating emotions as part of job performance

Answer

Physical exertion in emotional situations

Answer

Crying at work due to stress

Answer

Hiring emotionally sensitive employees