Situational Judgement Test Demonstrating Leadership and Initiative 4 — Questions and Answers
Question 1: You are asked to present a proposal you believe is flawed to senior leadership. What should you do?
- Present it as-is to avoid conflict with your manager
- Raise your concerns with your manager before the presentation and suggest modifications (Correct answer)
- Refuse to present the proposal
- Agree privately but contradict your manager during the meeting
Correct answer: Raise your concerns with your manager before the presentation and suggest modifications
Raising concerns privately before a high-stakes meeting is the professional and constructive way to advocate for better outcomes.
Question 2: A junior team member makes a costly mistake. As their supervisor, what is your FIRST priority?
- Report the mistake to leadership immediately
- Ensure the immediate damage is contained, then coach the employee privately on what went wrong (Correct answer)
- Publicly correct the employee to deter future mistakes
- Document the mistake for their performance review right away
Correct answer: Ensure the immediate damage is contained, then coach the employee privately on what went wrong
Effective leaders first limit harm, then use the incident as a coaching opportunity rather than punishment.
Question 3: You are given two conflicting priorities from two different managers. What is the best response?
- Prioritize whichever manager is more senior
- Bring both managers together to align on priority, and document the outcome (Correct answer)
- Choose one task at random and hope for the best
- Do both tasks halfway to satisfy everyone
Correct answer: Bring both managers together to align on priority, and document the outcome
Facilitating alignment between stakeholders is a key leadership skill that prevents wasted effort and confusion.
Question 4: You spot a safety concern in the workplace that is outside your department. What should you do?
- Ignore it since it's not your responsibility
- Report it immediately to the appropriate person or safety officer (Correct answer)
- Fix it yourself without telling anyone
- Mention it casually at the next all-hands meeting
Correct answer: Report it immediately to the appropriate person or safety officer
Initiative includes speaking up about safety issues regardless of departmental boundaries.
Question 5: You receive feedback from a client that your team's communication has been poor. You disagree with the assessment. What do you do?
- Dismiss the feedback since you believe your team communicated well
- Thank the client for the feedback, investigate internally, and follow up with concrete improvements (Correct answer)
- Defend your team in detail to the client
- Forward the complaint to your manager without taking any action yourself
Correct answer: Thank the client for the feedback, investigate internally, and follow up with concrete improvements
Leaders treat client feedback as information to act on, not as an attack to defend against.
Question 6: Your organization is undergoing a major change that your team is resistant to. How should you handle this as their leader?
- Tell your team that resistance is futile and they must comply
- Acknowledge their concerns, explain the rationale for the change, and involve them in the transition plan (Correct answer)
- Shield your team from the change as long as possible
- Pretend nothing is changing until it's officially announced
Correct answer: Acknowledge their concerns, explain the rationale for the change, and involve them in the transition plan
Transparent communication and involving people in change reduces resistance and builds trust.
Question 7: A high-performing employee on your team tells you they are considering leaving due to lack of growth opportunities. What is your best response?
- Thank them for the honesty but take no action
- Discuss their career goals and work with them to create a development plan (Correct answer)
- Tell them the organization cannot offer more right now
- Immediately promise a promotion you cannot guarantee
Correct answer: Discuss their career goals and work with them to create a development plan
Retaining top performers requires active investment in their growth, not passive acknowledgment.
You are asked to present a proposal you believe is flawed to senior leadership.
What should you do?