SIR Identification Checking 4 — Questions and Answers
Question 1: Which of the following is NOT acceptable photo ID for alcohol service in BC?
- BC driver's licence
- NEXUS card
- Costco membership card with photo (Correct answer)
- Canadian citizenship card with photo
Correct answer: Costco membership card with photo
A Costco membership card, even with a photo, is not government-issued identification and therefore is not acceptable for age verification in BC licensed establishments.
Question 2: What is the 'feel, tilt, look' method of ID verification?
- A drinking game
- A three-step process: feel the card for texture and thickness, tilt to check holographic features, and look closely at details (Correct answer)
- A method for pouring drinks
- A customer greeting technique
Correct answer: A three-step process: feel the card for texture and thickness, tilt to check holographic features, and look closely at details
Feel, tilt, look is a systematic verification method: feel the card for proper texture and thickness; tilt it to check for holographic elements; and look closely at the photo, text, and security features.
Question 3: How should a server handle a situation where a patron presents ID from another country?
- Refuse all foreign ID
- Accept government-issued foreign ID with a photo and date of birth, such as a passport, while being extra careful to verify authenticity (Correct answer)
- Only accept ID from English-speaking countries
- Accept any foreign document
Correct answer: Accept government-issued foreign ID with a photo and date of birth, such as a passport, while being extra careful to verify authenticity
Foreign government-issued photo ID with a date of birth, particularly passports, can be accepted. Servers should exercise extra care with unfamiliar documents and consult a manager if unsure.
Question 4: What should a server do if they realize they served a patron without checking ID and later suspect they may be underage?
- Do nothing since the drink was already served
- Immediately request ID and stop further service until age is verified (Correct answer)
- Wait until the patron orders another drink
- Ask a colleague to check the patron's ID
Correct answer: Immediately request ID and stop further service until age is verified
The server should immediately approach the patron, request ID, and stop further alcohol service until age is verified. If the patron cannot provide valid ID, the server should involve management.
Question 5: Why is it important to check ID in well-lit areas?
- To show other patrons you are checking
- Proper lighting allows better examination of security features, photo comparison, and detection of alterations (Correct answer)
- Lighting does not matter for ID checks
- To make the patron feel more comfortable
Correct answer: Proper lighting allows better examination of security features, photo comparison, and detection of alterations
Good lighting is essential for ID verification because it allows the server to properly examine security features, accurately compare the photo to the person, and detect any signs of tampering or alteration.
Question 6: What is the server's obligation if a minor presents a valid ID that belongs to an older sibling?
- Accept it since it is a valid government ID
- Refuse service if the photo does not match the person presenting it, and consider retaining the ID (Correct answer)
- Accept it but monitor the patron
- Only check the date of birth
Correct answer: Refuse service if the photo does not match the person presenting it, and consider retaining the ID
Even if an ID is genuine, the server must verify that the photo matches the person presenting it. If the server suspects the ID belongs to someone else, they should refuse service and may retain the document.
SIR Identification Checking 4
Which of the following is NOT acceptable photo ID for alcohol service in BC?