Incident Reporting and Documentation Flashcards
7 cards from real PLRD practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Incident Reporting and Documentation flashcards as text
Which information is ESSENTIAL to include in every incident report?
Answer: Date, time, location, description of incident, and parties involved
A complete incident report must include the 5Ws (who, what, when, where, why) and how — starting with date, time, location, incident description, and parties involved.
When handing over to the next shift, a security officer should:
Answer: Provide a written handover in the Occurrence Book and brief the incoming officer
A written handover in the Occurrence Book combined with a verbal briefing ensures continuity of information and that the incoming officer is fully aware of all relevant matters.
A CCTV recording that captured a theft incident should be:
Answer: Preserved and secured immediately as potential evidence
CCTV footage of incidents must be preserved as potential evidence for police investigations and should be secured to prevent tampering or accidental deletion.
In Singapore, if a security officer witnesses a crime in progress, what is the FIRST action regarding documentation?
Answer: Mentally note key details immediately and document them as soon as safely possible
Memory fades quickly, so mentally noting key details immediately and documenting them as soon as safe ensures accuracy while the incident is fresh.
Which of the following should a security officer AVOID when writing an incident report?
Answer: Using jargon, abbreviations, or ambiguous terms
Jargon and ambiguous terms can cause misunderstandings; reports should use clear, plain language that any reader can understand, including those unfamiliar with security terminology.
Under what circumstances should a security officer submit a 'Near Miss' report?
Answer: Whenever an incident could have resulted in harm but fortunately did not
Near miss reports are vital for identifying hazards and preventing future incidents; they allow management to address risks before an actual injury or damage occurs.
When a security officer is required to give a statement to the police regarding an incident, the officer should:
Answer: Refer to their contemporaneous notes and provide truthful, accurate information
Security officers should assist police investigations by providing truthful statements supported by their contemporaneous notes, as this is both a legal obligation and professional duty.