SIA Guard Conflict Management & Emergency Response 3

Question 1

What are the four main types of fire extinguisher colours used in the UK and their primary uses?

Accepted Answer

Red/water (paper, wood, textiles), Cream/foam (liquids), Black/CO2 (electrical, flammable liquids), Blue/powder (multi-purpose, most types except cooking oil)

Answer

Red (all fires), Blue (electrical), Green (chemical), Yellow (paper)

Answer

Blue (all fires), Red (liquid fires), Green (cooking oil), White (electrical)

Answer

Black (all fires), Yellow (cooking oil), Red (gas fires), Blue (electrical)

Question 2

What does CCTV observation of a person exhibiting 'suspicious behaviour' near an ATM machine suggest, and what should a security guard do?

Accepted Answer

The person may be planning to skim cards, rob users, or conduct surveillance for a later crime. The guard should observe and document the behaviour, report to colleagues, alert police if the behaviour escalates, and be visible to act as a deterrent

Answer

Nothing — standing near an ATM is normal behaviour

Answer

Approach and question the person immediately

Answer

File a report at the end of the shift only

Question 3

What does 'use of force continuum' mean in the context of a security guard's response to non-compliance?

Accepted Answer

A model showing graduated levels of force available in response to escalating levels of non-compliance or threat — from verbal communication through to physical intervention — emphasising proportionality

Answer

A list of approved physical techniques in order of pain infliction

Answer

A court procedure for determining whether force was justified

Answer

A contract clause authorising specific force techniques

Question 4

In a suspected medical emergency where a person has collapsed and appears unconscious, what is the first action a security guard should take?

Accepted Answer

Ensure the area is safe, then check for responsiveness (call out and tap shoulders), call for help and alert emergency services (999), then assess airway and breathing

Answer

Begin CPR immediately

Answer

Place the person in the recovery position immediately

Answer

Administer any medication found in the person's pockets

Question 5

What is the primary purpose of keeping an accurate occurrence book (incident log) as a security guard?

Accepted Answer

To create a contemporaneous, objective record of all significant events, incidents, and actions during a shift — providing evidence for investigations, supporting due diligence, and demonstrating professionalism

Answer

To prove the guard was present during their shift

Answer

To record only incidents that result in police involvement

Answer

To satisfy a minimum logging requirement for the SIA licence

Question 6

When undertaking an access control role, what is the purpose of checking identification documents before granting entry to a restricted area?

Accepted Answer

To verify that the person seeking entry is who they claim to be, is authorised to enter, and does not present a security risk — protecting the premises, its occupants, and any assets within

Answer

To satisfy an administrative requirement with no real security function

Answer

To collect personal data for marketing purposes

Answer

To demonstrate to CCTV cameras that procedures are being followed