SIA Emergency Procedures 2 — Questions and Answers
Question 1: When should an Automated External Defibrillator (AED) be used?
- On anyone who has fainted
- On a person in cardiac arrest who is unresponsive and not breathing normally (Correct answer)
- Only by trained medical professionals
- On a person who is breathing but has chest pain
Correct answer: On a person in cardiac arrest who is unresponsive and not breathing normally
An AED should be used on a person who is unresponsive and not breathing normally (cardiac arrest). Modern AEDs are designed for use by anyone and will only deliver a shock if an appropriate heart rhythm is detected. They guide the user with voice prompts.
Question 2: What is the correct procedure when receiving a bomb threat by telephone at a venue?
- Hang up immediately and call 999
- Keep the caller talking as long as possible, gather information, note the exact time and caller's words, and report to management and police immediately (Correct answer)
- Put the caller on hold and find your manager
- Tell the caller you are calling the police
Correct answer: Keep the caller talking as long as possible, gather information, note the exact time and caller's words, and report to management and police immediately
Keep the caller on the line as long as possible, use the bomb threat checklist if available, note exact words, time of call, background noises, accent, and any distinguishing features. Report immediately to management and call 999.
Question 3: In a crowd crush emergency, what should a door supervisor prioritise?
- Shouting at the crowd to move back
- Relieving pressure by opening additional exits, creating space, and preventing further inflow of people (Correct answer)
- Waiting for police to manage the situation
- Using physical force to push the crowd back
Correct answer: Relieving pressure by opening additional exits, creating space, and preventing further inflow of people
In a crowd crush, the priority is relieving pressure. This means opening additional exits and barriers, stopping further inflow, creating space, and coordinating with colleagues. Shouting or pushing can increase panic and make the situation worse.
Question 4: What does 'scene preservation' mean in the context of a serious incident at a venue?
- Cleaning up the scene quickly to resume normal business
- Securing and maintaining the scene as it was, preventing contamination of evidence, and controlling access until police arrive (Correct answer)
- Taking photographs and posting them on social media
- Moving all witnesses away from the venue entirely
Correct answer: Securing and maintaining the scene as it was, preventing contamination of evidence, and controlling access until police arrive
Scene preservation involves securing the area, preventing anyone from disturbing evidence, controlling access, and keeping the scene as close to its original state as possible until police forensic teams can examine it.
Question 5: What is the recovery position used for?
- To help someone recover from exercise
- To maintain an open airway in an unconscious person who is breathing, preventing choking on vomit or fluids (Correct answer)
- To elevate the legs of someone in shock
- To immobilise a person with a suspected spinal injury
Correct answer: To maintain an open airway in an unconscious person who is breathing, preventing choking on vomit or fluids
The recovery position is used for unconscious casualties who are still breathing. It keeps the airway open and allows fluids (such as vomit) to drain from the mouth, preventing choking. The person should be monitored continuously.
Question 6: Which UK emergency number should be used if you are deaf, hard of hearing, or speech-impaired?
- 999 only
- 101
- 112
- 999 or 112 using the Emergency SMS service (text to 999), but you must register with emergencySMS.net first (Correct answer)
Correct answer: 999 or 112 using the Emergency SMS service (text to 999), but you must register with emergencySMS.net first
The Emergency SMS service allows deaf, hard of hearing, or speech-impaired people to text 999 for help. Users must register their mobile phone at emergencySMS.net before they can use the service. This is important for inclusive emergency procedures.
When should an Automated External Defibrillator (AED) be used?