SIA Door Physical Intervention 2 — Questions and Answers
Question 1: What is an 'escorting hold' used for in door supervision?
- Helping elderly customers to their seats
- A controlled technique to guide a non-compliant person from the premises using minimal force (Correct answer)
- A greeting handshake with VIP customers
- A technique for carrying heavy equipment
Correct answer: A controlled technique to guide a non-compliant person from the premises using minimal force
An escorting hold is a controlled restraint technique used to guide someone out of the premises when they refuse to leave voluntarily. It uses the minimum force necessary to move them safely.
Question 2: What risks are associated with restraining an intoxicated person?
- No additional risks — intoxicated people are easier to restrain
- Increased risk of positional asphyxia, vomiting and choking, unpredictable behaviour, and reduced pain response (Correct answer)
- Only the risk of them falling asleep
- The main risk is damage to their clothing
Correct answer: Increased risk of positional asphyxia, vomiting and choking, unpredictable behaviour, and reduced pain response
Intoxicated individuals face heightened risks during restraint: alcohol suppresses breathing reflexes (positional asphyxia risk), they may vomit and choke, their behaviour is unpredictable, and reduced pain response means they may not show warning signs.
Question 3: What is 'excited delirium' and why should door supervisors be aware of it?
- Excitement about being at a nightclub
- A potentially fatal condition characterised by extreme agitation, superhuman strength, and insensitivity to pain, often linked to drug use (Correct answer)
- A medical term for alcohol intoxication
- A type of anxiety disorder
Correct answer: A potentially fatal condition characterised by extreme agitation, superhuman strength, and insensitivity to pain, often linked to drug use
Excited delirium is a medical emergency characterised by extreme agitation, hyperthermia, unusual strength, and insensitivity to pain. It can be associated with stimulant drugs and can be fatal, especially during restraint.
Question 4: What is the correct procedure after using physical force on a member of the public?
- Deny any force was used
- Document everything in an incident report, inform management, preserve CCTV, and seek medical attention for any injuries (Correct answer)
- Only document it if the person complains
- Delete any CCTV footage of the incident
Correct answer: Document everything in an incident report, inform management, preserve CCTV, and seek medical attention for any injuries
After any use of force: complete a detailed incident report, inform management, preserve CCTV footage, note witnesses, seek medical attention for any injuries, and cooperate with any police investigation.
Question 5: When restraining someone on the ground, what position carries the highest risk of positional asphyxia?
- On their back (supine)
- On their side (recovery position)
- Face down (prone) with pressure on the back (Correct answer)
- Sitting upright against a wall
Correct answer: Face down (prone) with pressure on the back
The prone (face-down) position with pressure on the back or chest is the highest risk for positional asphyxia. The person's ability to breathe is severely restricted. If restraint on the ground is necessary, the recovery position is safer.
Question 6: What legal record should a door supervisor keep of any physical intervention?
- No record is needed
- A detailed written incident report including time, location, people involved, force used, reasons, witnesses, and outcome (Correct answer)
- A brief text message to their manager
- A video recorded on their personal phone
Correct answer: A detailed written incident report including time, location, people involved, force used, reasons, witnesses, and outcome
A comprehensive incident report is essential, recording: date, time, location, persons involved, what happened, what force was used and why, de-escalation attempts, witnesses, injuries, and the outcome.
SIA Door Physical Intervention 2
What is an 'escorting hold' used for in door supervision?