SIA Door Documentation & Communication 3 — Questions and Answers
Question 1: What is the NATO phonetic alphabet word for the letter 'B'?
- Bravo (Correct answer)
- Beta
- Baker
- Bram
Correct answer: Bravo
Bravo represents the letter B in the NATO phonetic alphabet, used in radio communications to ensure clarity when spelling out information.
Question 2: A door supervisor overhears a radio message about a person matching a description of a barred individual. What should they do?
- Identify and discreetly monitor the individual, report their location and await instructions (Correct answer)
- Immediately approach and confront the individual
- Ignore the message until it is confirmed by management
- Ask customers nearby for their opinion
Correct answer: Identify and discreetly monitor the individual, report their location and await instructions
Discreet observation and reporting location maintains safety; immediate confrontation may be premature before confirmation and risks conflict; awaiting instructions ensures a coordinated response.
Question 3: What is 'Pub Watch' and how does it support door supervisors?
- A local voluntary scheme linking licensed premises to share intelligence on barred persons and incidents (Correct answer)
- A police surveillance operation targeting licensed venues
- A national government scheme inspecting pubs
- An insurance scheme for licensed premises
Correct answer: A local voluntary scheme linking licensed premises to share intelligence on barred persons and incidents
Pub Watch is a voluntary partnership between licensed premises that allows venues to share information on barred persons and incidents, improving security across an area.
Question 4: What is 'report writing' best practice for a door supervisor?
- Write factually, chronologically, in first person using clear plain English, avoiding opinion and jargon (Correct answer)
- Use technical legal language to demonstrate professionalism
- Write from a third-person perspective to appear neutral
- Include personal opinions to give context
Correct answer: Write factually, chronologically, in first person using clear plain English, avoiding opinion and jargon
Security reports should be factual, chronological accounts in the first person using plain English; opinions should be avoided and events described as observed, not interpreted.
Question 5: What legal obligation applies to CCTV footage requested by police for an investigation?
- The venue must preserve and provide it promptly when subject to a lawful request (Correct answer)
- The venue may delete it if they have already reviewed it
- It can only be accessed if a court order is obtained
- The venue can charge for providing the footage
Correct answer: The venue must preserve and provide it promptly when subject to a lawful request
When police request CCTV footage for a criminal investigation, the venue has a duty to preserve relevant footage and provide it on receipt of a lawful request; obstruction could constitute an offence.
Question 6: What is the correct way to record a use of force in the incident log?
- State the justification, the technique used, the duration, the outcome and any injuries (Correct answer)
- State only that force was used
- Write that it was 'reasonable' without further detail
- Record it only if the person was injured
Correct answer: State the justification, the technique used, the duration, the outcome and any injuries
A detailed use of force record must include why force was used, what technique was applied, how long it lasted and the outcome, demonstrating proportionality and legality.
SIA Door Documentation & Communication 3
What is the NATO phonetic alphabet word for the letter 'B'?